Job Details

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100% Remote Opportunity

Job Summary

We are looking for a Lawyer who also has hands on experience with compliance or vice versa. We are seeking a highly motivated and collaborative Regulatory Change Management Analyst to join our team. In this role, you will report directly to the Senior Manager of Ethics & Compliance. Your primary responsibility will be to identify, monitor, and manage regulatory changes that impact ServiceNow.

You will be instrumental in cultivating and maintaining strong relationships with both internal and external stakeholders, ensuring effective communication and collaboration throughout the regulatory change management process. You will facilitate a comprehensive understanding of regulatory requirements and their implications, to drive informed decisions and successful implementation of necessary changes.

Key Responsibilities

• Horizon scanning (impact assessments)
• Regulatory change newsletter creation and distribution
• Translate regulations into requirements
• Develop and maintain regulatory FAQs
• Continuously monitor, analyze, and communicate regulatory developments affecting ServiceNow, ensuring timely and effective responses
• Partner with the legal team, domain owners, and external counsel to assess applicability of regulatory changes and their implications for the business
• Relay significant regulatory developments to business units for gap assessment, impact assessment, and implementation planning
• Systematically track and report regulatory changes to relevant management teams and committees
• Collaborate with compliance and operations teams to design workflows that support effective regulatory change management
• Provide input on process design for sub-functions to incorporate regulatory compliance risk metrics, monitoring, and escalation procedures for non‑compliance
• Support regulatory gap assessments and regulatory audit activity
• Perform other related duties as assigned and support the development of the Compliance & Control Framework
• Assess applicability of regulatory change impact to ServiceNow
• Report regulatory change to stakeholders and support regulatory audit activities

Qualifications

• 3+ years working in legal, security, compliance, or audit roles
• A basic understanding of cloud security, compliance, and legal frameworks, with a strong ability to identify regulatory changes and implement balanced compliance strategies
• Familiarity with the fundamentals of artificial intelligence as it pertains to legal and compliance contexts
• Ability to comprehend regulatory compliance requirements and translate them into requirements and actionable controls to mitigate business risk
• Exceptional verbal and written communication skills, with a talent for building relationships across all leadership levels
• A self‑directed individual who thrives in fast‑paced environments and is passionate about making a meaningful impact

Job Requirements & Logistics

• Must be based in the East Coast time zone; interaction with Spain time zone is involved
• Position is 100% remote; no onsite requirements or travel needed
• Potential to extend beyond the initial contract or convert to FTE if awarded headcount or backfills in 2026
• Preferred laptop: Mac (Windows allowed if candidate is not comfortable with Mac)

Other Details

What you get in this role: Continuous monitoring, analysis, and communication of regulatory developments; collaborating with legal team and domain owners; relaying developments for gap assessment; tracking & reporting changes; ensuring alignment with regulatory intent; maintaining change process; designing workflows; supporting audit activities; and more.

Manager's Note: Must have strong legal or compliance background, ability to translate regulations, excellent communication skills, and basic understanding of cloud and AI.