Job Details

Cargo Office Agents (Full-Time) – starting at $23.45/hour + Great Benefits!

Location: San Francisco, CA

Start Salary: $23.45 per hour (up to $24.00)

Benefits: Free employee parking, free Kaiser benefits for Employee + Spouse + Children, paid training, uniform provided. Relocation and U.S. employment authorization not included.

As a member of the Menzies Aviation Cargo Agent team, you will be responsible for compiling documents on import or export cargo shipments, expediting shipments from the warehouse and assisting customers in tracking their shipments. The Cargo Agent also deals directly with customers either by telephone or in-person and handles cash transactions.

Key Responsibilities:

• Examine manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
• Notify consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.
• Meet passenger flights and clear general declarations through Immigration CBP office.
• Make cash transactions, collect payments from customers for freight prior to release.
• Authorize final approval for cargo release.
• Prepare invoices for charges, airline clients and management regarding freight.
• Work with government agencies to clear shipments for import.
• Ensure all local airport, TSA, CBP and FAA rules are followed.
• Meet flights in order to exchange documents.
• Recognize dangerous goods upon receiving.
• Follow all security procedures as required.
• Perform other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• Possess and maintain a valid California driver's license.
• Pass all pre‑employment testing including drug testing and a physical.
• Proficient in reading, writing and speaking English.
• Comfortable lifting 70 lbs repetitively and working in all weather conditions.
• Pass FBI background and obtain U.S. Customs Seal.
• Available and flexible to work variable shifts including weekends and holidays.
• Prior loading and unloading of heavy products or equipment (preferred).
• Forklift certification preferred.
• Ability to learn quickly and understand and carry out oral and written instructions.
• Strong interpersonal skills and ability to work as part of a team.
• Ability to build relationships.
• Authorization to work in the USA.

Benefits:

• Advancement opportunities to lead and supervise.
• Kaiser medical benefits.
• Dental, vision, 401(k).
• Life and short‑term disability insurance.
• Paid training.
• Uniform provided.

Working Conditions: The employee may work outdoors in various weather conditions, near moving mechanical parts, high voltages, high hydraulic/pneumatic pressures, loud noise, fumes, hazardous substances, and occasionally in high, precarious places. Employees may be required to lift up to 70 lbs and may occasionally dig or shovel snow. Reasonable accommodations are available for disabilities.