Job Details

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‑effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

GENERAL SUMMARY Under the direction of the Assistant Vice President of Property Management (AVP), this position is responsible for processing, requesting, and recording payments by the San Francisco Housing Authority (SFHA) or other subsidy providers for a portfolio of properties. AR Specialist will monitor payments according to contracts and interact with all property staff and housing authority personnel involved in the subsidy and payment process. The AR Specialist will resolve all payment discrepancies under the guidance of the AVP.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Responsibilities

PRIMARY JOB FUNCTIONS

• Process and Manage Subsidy Receivables
• Promptly post all SFHA payments in Boston Post or Yardi for assigned properties (usually within 3 business days of receipt)
• Run subsidy delinquency reports and review the results with PMs within one week of posting
• Research discrepant or missing payments utilizing SFHA's portal and JSCo AR software
• Correspond with Property Managers and SFHA on all discrepant payments individually, tracking, and sending subsequent requests as needed (2nd, 3rd, 4th, 5th requests)
• Coordinate and communicate with PMs, APMs, and Occupancy Specialists to submit all deliverables to SFHA in a timely manner
• Escalate unfulfilled requests of SFHA to appropriate supervisors
• Escalate unfulfilled site requests to the appropriate JSCo supervisor
• Escalate certain reconciliation findings to RMs, Directors, and AVP/VP (examples: Move‑in unpaid for more than one month, subsidy underpaid due to mixed status HH, wrong contract rent, unknown abatement, etc.)
• Review the quarterly reconciliation reports and enter notes regarding prior correspondence and discrepancies

Manage and Track Abatements

• Compare reconciliation reports with letters received
• Track letters and procedures for reinstating subsidy
• Prepare write‑offs for abatements with back‑up documentation when appropriate
• Submit demand for payment of subsidy when appropriate

Audits

• Maintain correct filing of AR records in folders in OneDrive
• Provide support to Accountants and Regional Managers for auditor's inquiries related to subsidy payments and receivables

Accounting Records

• Maintain accounting files as designated by JSCo system
• Provide copies of remittance advice or check stubs to Accountant or RMs as requested

OTHER JOB FUNCTIONS

• Assist with any projects as assigned by the Assistant Vice President
• Digitize and organize HAP contracts, amendments, and letters
• Distribute records to PMs or Accountants as requested
• Open/Date stamp and distribute mail from SFHA, as needed

Qualifications

MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each primary job functions satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILL Technical Skills – Knowledge of basic accounting mechanics. Ability to use calculator, and 10‑key adding machine. Must possess proficient organizational skills. Written Comprehension and Expression – Ability to read, understand, and communicate information and ideas in writing so others will understand. Oral Comprehension and Expression – Ability to listen to, understand, and speak so others can understand ideas and information presented verbally.

KNOWLEDGE Policies and Regulations – Knowledge of company policies and procedures that pertain to accounting practices. Math Skills – Ability to use mathematics to solve problems.

EXPERIENCE – Proven ability to work independently and contribute to the team's success. – Proven ability to work with high level of detail in a variety of systems. – Demonstrated ability to adapt and function in a diverse environment. – Demonstrated knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.

EDUCATION – High School degree, equivalent, or similar work experience. AA with Accounting Major is preferred. Prior accounts receivable experience desirable.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Environment/ Requirements – This position deals with outside personnel such as site staff and vendors on a regular basis with contact in various forms such as phone and email. – The location of the position is consistently maintained at the regional office. – It is necessary to be able to sit and use a computer for many hours daily. It is necessary to adapt to a changing environment. – It is necessary to be able to lift 20 lbs and to bend or kneel to file in drawers.

Benefits‑at‑a‑glance

Benefits for Employees who work 30+ hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Benefits for Employees who work less than 30 hours/week -

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.$100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 80 hours of sick time per year.

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.