Job Details

Oliver Peoples, founded in 1987, prides itself on superior products, distinctive culture rooted in California, and a commitment to service. As part of EssilorLuxottica, the brand continues to lead the eyewear industry worldwide.

Requisition ID: 906192
Store #: 004522 OP San Francisco
Position: Full‑Time

Position Overview

The Retail Sales Associate will provide exceptional customer service, build strong relationships with clients, and achieve sales targets while showcasing in‑depth product knowledge of Oliver Peoples eyewear.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up‑to‑date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in‑depth knowledge of the Brand, warranties and optical add‑on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in‑store and through follow‑up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross‑selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back‑of‑house areas.
• Provide omnichannel support to ensure a seamless customer service experience across online and in‑store platforms.
• Understand and adhere to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Basic Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi‑task in a fast‑paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team‑player who is collaborative, adaptable, supportive, respectful and open to feedback.
• Is a natural problem‑solver and analytical thinker, with the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges.
• Ability to stand for extended periods and lift up to 25 pounds.

Preferred Qualifications

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Pay Range: $16.77 – $24.01 per hour

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered, complementing a comprehensive benefits package that includes healthcare, retirement savings, paid time off/vacation, and employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-###-#### or email ...@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law.