Job Details

Join to apply for the Bench General Manager role at SusieCakes Bakery in San Francisco, CA. SusieCakes has 31 bakeries across CA, TX & TN, where we bake from scratch daily using the finest ingredients.

Leadership Attributes

• Leads the team in building genuine guest connections and world‑class hospitality to make days better
• Supports and works in the kitchen, managing the production process to ensure quality products are delivered
• Manages all business goals (staffing (payroll), operating expenses, and budgets)
• Manages the development & training of all employees
• Ensures proper safety procedures are followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possesses and demonstrates a “One team, One goal” philosophy
• Understands and creates partnerships with the community to grow the business and brand

Qualifications

• 3‑5 years of managerial/leadership experience in the luxury, hospitality, food service, and/or retail industries
• Bachelor's Degree in business or hospitality management (preferred)
• Ability to work in multiple regional locations
• Adaptable to a flexible schedule according to business needs
• Must have reliable transportation

Physical Requirements

• Frequent walking, kneeling, bending, and reaching overhead
• Able to stand for extended periods of time
• Can lift, move, and carry up to 50 pounds

Benefits & Perks

• Flexible work schedule
• Free non‑slip shoes (annually)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25‑27, and New Year's Day)
• Medical, dental, vision insurance
• Vacation, 401(k), FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50 % discount to all our desserts

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.