Joe & The Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +400 stores across 18 countries with more than 4,000 employees worldwide. We create a healthy, convenient, and ambient experience — not just through our products, but through the energy and passion of the people behind them.
We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
Overview
JOB SUMMARY – What it's all about
Position title: Store Manager
Reports to: District Manager
As a Store Manager at Joe & The Juice, you're not just running a store — you're building a culture, setting the standard, and leading a team toward shared success. You're responsible for the daily operations of your store, ensuring the highest performance possible across all areas.
Responsibilities
- Team Leadership: Build, lead, and inspire a high-performing team through coaching, feedback, in-store training, and inclusive team activities.
- Guest Experience: Deliver world-class hospitality by creating strong guest relations and turning regular customers into loyal returning fans.
- Store Operations: Ensure shift planning, workflows, and staffing are optimized according to our Daily Concept Workflow and Team Positioning.
- Performance Metrics: Own and improve KPIs such as returning guests, app conversions, product availability, complaints, waiting time, and store audits.
- Compliance & Safety: Maintain a safe, secure, and healthy environment by upholding local laws and company health, hygiene, and safety standards.
- Inventory Management: Oversee stock handling, ordering, and inventory routines to balance waste and maximize profitability.
- Sales & Profit: Take full ownership of your store's financial results — from hitting sales goals to managing labor, overhead, and DOC.
Qualifications
- Minimum 3 years of leadership experience in hospitality, food & beverage, or retail
- Strong commercial mindset with proven ability to deliver on targets
- Confident in building culture, inspiring people, and driving results
- Excellent communication and interpersonal skills
- Detail-oriented and committed to delivering best-in-class execution
Physical & Eligibility Requirements
- Must be able to stand for long periods of time.
- Must be able to lift between 50 and 60 lbs.
- Must be able to perform bending, stooping, crouching, and squatting movements.
- Must be able to safely handle and use sharp objects.
- Must be able to work near and operate a hot grill.