Job Details

Hotel Drisco is San Francisco's premier luxury, boutique hotel. Located on Pacific Avenue atop San Francisco's charming Pacific Heights neighborhood, with only 42 rooms, a stay at Hotel Drisco offers all guests an intimate and highly curated experience with exemplary service and amenities. We have been awarded the ** Michelin "One Key".

We are seeking a Room Attendant to join our outstanding team.

ESSENTIAL FUNCTIONS

The Room Attendant is critical role in the hotel and is part of our housekeeping team. Our attendants maintain a clean and well-kept room for our guests that meet and exceed their expectations. We are a luxury hotel our attention to detail is amplified by your abilities to see and attend to all details.

Essential duties and responsibilities

• Greet guests in a friendly and approachable manner.
• Use the guest name when at all possible.
• Restock, clean, and maintain all supplies in housekeeping carts.
• Clean and detail restrooms including; bathtub, toilet, sinks, walls, mirrors, tile, countertops, floors, shower, appliances, and all other necessary fixtures using cloths mops, sponges, brushes, rags, and other appropriate tools and cleaning agents.
• Strips, and changes bed linens.
• Make beds with attention to crisp and tight bed corners and standards.
• Vacuum entire room and under furniture.
• Empty all wastebasket and properly discard of any additional debris and trash, recycling, compost, and waste materials throughout room.
• Neatly and attentively replenish all toiletry and in-room amenities, linen, and supplies.
• Dust all furniture, pictures, drawers, shelving, window ledges, armoires, lighting, and vents.
• Check under all furniture for discarded items and or misplaced or left items.
• Check all drawers for left items.
• Maintain refrigerators, coffee & tea drawers, water, and bedside amenities ensuring their fully stocked and clean.
• Ensures alarm clock is set to appropriate time.
• Place all printed materials straight and in appropriate place.
• Use proper cleaning cloths for all electronics, phone, and other high touch areas.
• Maintain and clean hallway closets. They should be fully stocked and organized throughout the day.
• TURN ALL FOUND ITEMS INTO FRONT DESK IMMEDIATELY.
• Communicate all necessary maintenance items to Executive housekeeper.
• Communicate needs for paint touch-up, window cleaning, flickering lights, etc. to Exec. Housekeeper.
• Communicate all curtain, skirt, sham, or mattress covers changes needed to Exec. Housekeeper.
• Communicate any unusual conditions such as odors, high/low temperatures, carpet stains, etc. to Exec housekeeper.
• Move and arrange furniture weighing less than 50 pounds when necessary. If heavier than 50 pounds request assistance.
• Visually inspect room for cleanliness and communicate completion of room to inspectress.
• All other duties as assigned by Exec. Housekeeper.
• Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules, including weekends and/or holidays to reflect the business needs of the Hotel.
• Upon employment, all employees are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.
• Employee must be responsible enough to be able to work alone, without any coworkers, for up to 90% of their shift.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.
• Able to learn and apply Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Able to maintain a good working relationship with other departments, associates and guests.
• Meets legal age requirements for the position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk and climb stairs
• Reach overhead and side to side with hands and arms
• Stoop, kneel and crouch to see under and inside of furniture.
• Lift and/or move up to 50 pounds.
• Push and pull equipment weighing up to 100 pounds

WORK ENVIRONMENT

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.

The noise level in the work environment is usually moderate

EDUCATION and/or EXPERIENCE

Previous housekeeping experience is preferred. Any combination of education and experience that provides the required knowledge, skill and ability.

GROOMING

All employees are expected to maintain a neat, clean and well-groomed, professional appearance (specific standards available).

PAY SCALE

The pay rate for this position is $28.00 per hour. This is the pay rate for this position that the Hotel reasonably expects to pay.

Hotel Drisco is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American's With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.