Job Details

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Job Summary

The Residential Loading Dock Coordinator is responsible for managing the daily operations of the loading dock at the assigned property. This position ensures the efficient coordination of deliveries and pickups, enforces dock procedures, and maintains safety and organization in the loading dock area. The Loading Dock Coordinator plays a critical role in providing exceptional service to residents, vendors, and delivery personnel while maintaining a smooth and secure operation.

Action is seeking a full time Loading Dock Coordinator to join our team at our luxury high rise association, Lumina, located in San Francisco.

Compensation: up to $23.00 per hour depending upon experience

Job Responsibilities:

• Coordinate all loading dock operations, including deliveries, pickups, vendor access, and scheduling.
• Maintain an organized dock schedule to prevent congestion and ensure smooth workflow.
• Serve as the main point of contact for residents, vendors, and delivery personnel.
• Assist with unloading large items and provide exceptional customer service.
• Communicate delivery guidelines and protocols clearly to residents and vendors.
• Enforce all safety procedures and monitor dock access to ensure only authorized entry.
• Conduct routine inspections to maintain a safe, clean, and hazard free dock environment.
• Oversee and train additional dock or support staff when needed.
• Keep accurate logs, reports, and records of deliveries, pickups and vendor activity.
• Partner with maintenance staff to coordinate equipment repairs and ensure proper handling and storage of deliveries.

Qualifications / Requirements:

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
• Minimum of a High School Diploma or equivalent.
• Minimum of 1 year of relevant work experience. Experience in managing loading docks, logistics, package room experience is a plus.
• Strong organizational skills with a focus on customer service.
• Ability to work flexible hours, including weekends, as required.
• Knowledge of safety protocols and best practices for loading dock operations.

• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Ability to lift and move items weighing up to 50 lbs.

Why Join Action?

• Action Property Management is committed to attracting and retaining the best talent in the industry.
• Proudly certified as a Great Place to Work® in 2025.
• Rated 4.0 stars on Glassdoor - Check out our reviews here.

Team Member Perks:

• Comprehensive health benefits and paid time off package for qualifying employees.
• Exclusive employee discounts through ADP Marketplace.
• On-going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values driven company culture promoting teamwork and excellence.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.