Job Details

Security Monitor (Solara House) - FT

In-Person Full-Time (40 hours per week) Position in Oakland, CA (Non-Exempt)

Reports To: Facility Manager - Solara House

Who We Are

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap‑around services. All our services are trauma‑sensitive and client‑centered and are provided at no cost to our clients. All programs are low barrier.

RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

Who You Are

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor‑centered services.

You are a go‑getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time‑sensitive projects. You are flexible, creative, and take initiative in handling emergencies.

What qualifications are required for this position?

You Are Also:

• Prior experience in security, shelter operations, residential programs, emergency response, or a related field preferred.
• Ability to remain awake, alert, and attentive throughout the entire shift.
• Strong communication skills; able to interact respectfully and professionally with individuals experiencing crisis, trauma, or housing instability.
• Demonstrated ability to maintain composure and make sound decisions in rapidly changing situations.
• Ability to walk multiple floors, conduct rounds, and perform physical tasks related to safety checks.
• Familiarity with trauma‑informed care principles preferred.
• In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds, the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc.
• Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, a suitability process through ORR and ability to meet CCL licensing requirements.

What You Will Do

The Security Monitor plays a key role in maintaining a safe, stable, and welcoming environment at Solara House, a residential facility serving individuals impacted by violence, trauma, and homelessness. This position is responsible for monitoring facility safety throughout the night, conducting regular security rounds, observing camera feeds, supporting staff, and ensuring all entrances remain secure. With a calm presence and strong situational awareness, the Security Monitor helps protect the well‑being of residents and staff and reinforces the trauma‑informed, client‑centered values of Restorative Pathways.

Responsibilities include:

Facility & Grounds Safety

• Conduct scheduled and unscheduled security rounds on all floors, including common areas, hallways, stairwells, and exterior perimeters.
• Ensure all facility doors, gates, and access points remain closed, locked, and functioning properly.
• Immediately document and report any safety hazards, suspicious activity, or maintenance concerns.

Monitoring & Surveillance

• Actively observe security camera feeds throughout the shift, remaining alert to unusual behavior or safety issues.
• Maintain accurate logs of rounds, observations, and incidents.
• Respond promptly and appropriately to breaches of security, attempted unauthorized entry, or escalating behavior.

Access Control

• Manage entry to the facility during nighttime hours, verifying identity and allowing clients inside through the designated front entrance.
• Uphold shelter safety protocols when screening visitors and overseeing front‑door activity.
• Communicate clearly and respectfully with residents during all interactions.

Staff & Client Support

• Provide support to overnight program staff by responding to requests for assistance, ensuring safety needs are met, and offering a calm, professional presence during incidents.
• Assist in de‑escalation efforts following trauma‑informed practices, when appropriate and within scope.
• Collaborate with staff during emergencies, including evacuations or crisis responses.
• Prior experience in security, shelter operations, residential programs, emergency response, or a related field preferred.

Documentation & Reporting

• Complete incident reports, shift notes, and security logs with accuracy, clarity, and timeliness.
• Relay relevant information to incoming staff during shift exchanges.
• Participate in internal audits, safety checks, and compliance activities as assigned.
• Complete functional timesheets by assigned due dates in compliance with time allocations.
• Actively participate in reflective supervision sessions.
• Create and maintain documentation of processes and procedures related to job duties.
• Perform other duties as assigned.

Working Conditions

This position is 100% in‑person. This is an overnight, awake position, typically between the hours of 11:00 pm – 7:00 am. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.

Applying

The pay scale for the Security Monitor (Solara House) is $25 per hour (non‑exempt). The benefits that come with working at RP at full‑time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. This is a full‑time, 40 hours per week position.

Preference will be given to internal applicants.

At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission‑driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.