Job Details

Account Representative

  2025-11-23     Gallagher     San Francisco,CA  
Description:

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Our Cyber Practice is looking for an Account Representative to join their collaborative and
industrious account service team. The Cyber Account Representative provides cyber insurance
placement and support services to a broad range of clients ranging from technology to retail and
media companies. Your primary responsibility will be to support the book of business and
account team in developing strong relationships with clients and carriers. You will play a crucial
role in handling day-to-day client inquiries, analyzing client information, and both assisting and
placing cyber insurance policies


How you'll make an impact

Support the book of business and account team efforts of developing relationships with
clients and carriers
Analyze client information and help clients understand, manage, and transfer risk from
Account Managers
Respond to daily client inquiries and requests, ensuring exceptional client service
Prepare materials for client information requests, carrier submissions, proposals, and
presentations
Review contracts and issue certificates of insurance for clients
Contribute to client presentations, renewal marketing, and the process of planning for the
future.
Update and maintain account specifications within our agency management system
Coordinate the distribution of key insurance documents to clients, ensuring timeliness
and accuracy
Collaborate with accounting to resolve client billing issues
Learn how to successfully manage a book of business from Account Managers


About You

Minimum of two years of industry experience (broker or carrier side) preferred
Desire to learn and be part of something special
Exceptional communication skills - oral, written, phone, and interpersonal skills with the
ability to develop and build client and internal relationships
Strong analytical, organization, and time management skills
Strong collaboration skills

Proficiency in MS Word, Excel, Outlook, and PowerPoint required
 High school diploma or equivalent experience required, college degree preferred
 Required to obtain the applicable insurance license(s) within 90 days of date of hire


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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