Job Details

Front of House Team Member

  2025-11-22     Chick fil A     Millbrae,CA  
Description:

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence your community
* Flexible scheduling (and closed on Sundays)
* Working hands on with Restaurant Leaders
* Intentional growth and development to help you reach your personal and professional goals
* Scholarship opportunities
* Medical, Dental, and Vision Insruance
* 401K
Front of House Team Member Responsibilities:
* Smile and speak enthusiastically
* Create and Maintain Eye Contact
* Make emotional connections with guests
* Continually interface with guests to provide quick, friendly and accurate service
* Appropriately handle all customer issues and play a positive role in customer recovery
* Communicate effectively with guests and Team Members
* Fulfill orders such as bagging, serving food, and filling drinks
* Maintain a clean work environment including front counter, dinning room, and bathrooms
* Multitask quickly, yet thoroughly
* Be team-oriented, adaptable, dependable, with a strong work ethic
* Honor and encourage others to follow the vision and values of the Restaurant
* Adhere to Chick-fil-A rules and dress code at all times
* Work on their feet for several hours at a time
* Other duties as assigned
Critical and Essential Job Functions:
* Must be available to work Saturdays
* Create a caring environment for customers and team members
* Cheerful and positive attitude
* Loves serving and helping others
* Understand the expectation of Chick-fil-A customer service standards and operational excellence
* Desire and dedication to becoming an Expert of Chick-fil-A
* Basic math and communication skills
* Consistency and reliability
* Customer service oriented
* Strong interpersonal skills
* Detail-oriented
* Able to multi-task
* Works well independently and in a team environment
* Must have a reliable source of transportation
* Be willing and able to work a flexible schedule
* Have the ability to lift and carry 25-50 lbs on a regular basis
* Have the ability to stand for long periods of time
* Have the ability to work in hot, noisy, and fast paced environment
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


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