Job Details

Clinical Implementation Specialist, Phaco Systems

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patient's lifetime.

Your unique talents will help patients on their journey to wellness.

The role of Clinical Implementation Specialist, Phaco Systems (CIS) delivers in-service and surgical support for Physicians and Surgical Staff on the use of the JNJ MedTech ophthalmic equipment platforms. This role will primarily support the JNJ MedTech Phacoemulsification equipment, but will also supplement support of the Femtosecond Cataract Laser when needed. This person will coordinate and execute clinical training for end user clinicians on use of cataract surgery products in accordance with approved labeling. The CIS will utilize their clinical ophthalmic/surgical experience to act as a liaison and key resource for customers and eye care professionals regarding product clinical implementation and troubleshooting performance issues. They will perform safety reporting data coordination, collection, management and reports results clearly and accurately. The CIS will work closely with sales and service counterparts in your assigned geography to ensure that we are meeting all our customers' clinical needs.

You will be responsible for:

• Providing clinical and technical training and support to ophthalmic HCP's on the JNJ MedTech Phaco Platforms and Femtosecond Laser.
• Conducting clinical education activities that facilitate effective learning regarding clinically relevant information to ophthalmic HCP's.
• Participating in meetings and supporting trade shows to provide information useful to ophthalmic HCP's.
• Clearly documenting all customer interactions.
• Communicating clearly and effectively with sales/service counterparts to ensure all customer needs are properly followed through.
• Managing own travel/customer support schedule in a manner to best execute job duties and ensure customer needs are met effectively and efficiently. Seeks support of manager when scheduling conflicts arise.
• Managing travel budget within organizational guidelines and completes expense reporting in line with policy.
• Domestic travel up to 75% to support customer needs to include extensive driving, air travel and hotel stays.

Qualifications/Requirements:

• Bachelor's degree from an accredited college/university OR equivalent experience is required.
• 5+ years of medical device, clinical/technical experience is required.
• CST/COA/COT/COMT is preferred.
• Previous operating room experience is required.
• Ophthalmology experience is preferred.
• Experience working with sophisticated technology and advanced surgical procedures, preferably in an ophthalmology setting.
• Ability to work independently, as well as part of a team, and support company goals and sales objectives, is required.
• Ability to travel up to 75%, which will include overnight, and potentially occasional weekends.
• A valid driver's license issued in the United States.

The anticipated base pay range for this position is $74,000 to $119,600. The Company maintains highly competitive, performance-based compensation programs.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year.
• Holiday pay, including Floating Holidays up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.