Job Details

Job Summary
To provide a professional, courteous and efficient service to Cadogan Tate/Lawrence Fine Arts clients, vendors and employees, while performing a client management support function.

Key Responsibiliti

Knowledge, Skills and Experience

• Bachelor's Degree in a related field, such as Business Administration or Art
• Experience in Logistics, Fine Art and Interior Design is beneficial
• Proficiency in Microsoft Office Software and internal computer software, Moveware / iLive (training will be provided)
• Impeccable communication skills, both written and spoken
• An excellent telephone manner that is polite and courteous at all times
• Excellent time management and organizational skills - Ability to multi-task as required
• Three to five years of logistical, warehousing and art handling experience, including packing
• Excellent problem-solving skills
• Ability to accurately execute detailed paperwork
• Team player, able to work with all levels of staff in a dynamic environment
• Comfortable in a results-driven workplace

Key Responsibilities

• Able to manage small jobs from quote stage to billing completion. Also, able to manage large projects with supervision.
• Works closely with the packing department and handles majority of small parcel interstate FedEx air shipments.
• Supporting Account Managers with their day to day workload including setting up client files, creating purchase orders, entering iLive data, producing bill of ladings and generating invoices.
• Liaising with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the client's expectations are met.
• Ensuring the department calls are handled in a prompt and professional manner • Assisting General Manager, VP of Client Services and Director when required.
• Taking care and focusing attention on all administrative duties to ensure accuracy General.
• Ensure compliance with all HR policies and procedures, and all other Company policies and procedures in place.
• Adhere to all Health & Safety policies and procedures.
• To act at all times in the best interests of Cadogan Tate, its customers and its employees

Operating Dimension/Decision Making Authority

All decisions to be reviewed by manager initially. Once a level of operating authority has been reached decision making authority level will be reviewed and agreed.

• Revenue To be confirmed by management
• Budget To be confirmed by management
• Headcount N/A

Other Information (Relevant to understanding the job)

• All employees are part of a team and should maintain an awareness of the important elements of other employees' responsibilities with whom their own responsibilities overlap.
• Employees must work co-operatively and supportively with other employees.
• Employees have a responsibility to report any concerns to their supervising manager or to Head Office.
• Employees must be aware to act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected.
• The responsibilities listed in this job specification should be regarded as a guide and not a comprehensive list of all the daily requirements of your job.