Job Details

Manager Assistant – 20 hours per week at 88 Townsend, San Francisco.

Action Property Management has been the premier choice for homeowner's association management for four decades. Founded in 1984, we serve over 300 communities across 9 offices and employ nearly 900 dedicated team members committed to helping homeowners thrive.

Compensation: $25.00–$30.00 per hour.

Schedule: Monday‑Friday, 10:00 AM‑2:00 PM.

Job Responsibilities

• Provide administrative support including correspondence, scheduling, and meeting preparation.
• Draft and distribute agendas, notices, email blasts, reports, and meeting minutes.
• Maintain vendor records, insurance documents, contacts, calendars, and websites.
• Assist the General Manager with Action List items and updates.
• Maintain and process all Association invoices and coordinate with accounting for proper billing.
• Order and maintain supplies.

Architectural Review

• Act as liaison to the Architectural Review Committee and other committees as directed by the General Manager.
• Interact with homeowners, communicate status, prepare letters, and monitor progress of construction.
• Manage architectural deposits and refunds.
• Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.

Member Services / Hospitality

• Respond to and address resident concerns and complaints.
• Supervise the issue of access devices, fobs, and transponders.
• Assist new owners with completion of registration forms and review of documents.
• Assist management with training, supervising, and scheduling of front‑desk staff.
• Provide front‑desk coverage during staff absences or as required.

Required Skills / Abilities

• High school diploma or GED; college degree in Business Administration, Real Estate or related field preferred.
• Minimum two years of office experience; HOA or residential property management, hotel, or related industry experience preferred.
• Excellent organizational, communication, and multitasking skills.
• Strong judgment, professionalism, and customer‑service focus.
• Demonstrates confidentiality and diplomacy when handling challenging situations.
• Flexibility and willingness to work occasional overtime.
• Strong writing skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.

Why You'll Love Working at Action

We offer competitive pay and ample opportunities for career growth. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company‑observed holidays. We invest in infrastructure, technology, training, and tools to help you excel.

Action Property Management is an Equal Opportunity Employer and Supports a Drug‑Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.