Job Details

Our guests memorable experiences have to start somewhere. So why not with you? Were looking for a new Assistant Front Office Manager to take ownership of delivering exceptional first impressions managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but youll mostly be: - Assist managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes - Engaging with guests to build personal relationships and remedy any complaints - Conducting regular front office inspections to ensure were making the right first impression - Training team members on PBX procedures and taking the lead during an emergency or crisis What We need from you: - Bachelors degree / higher education qualification / equivalent in Hotel Management/ Business Administration - 2 years of Front Office/ Guest Service experience including management experience - Must speak fluent Eng...Assistant Manager, Office, Office Manager, Manager, Assistant, Business Services