Job Details

The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, ME - As are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned. This is a full-time, 5-day a week, onsite position @ AAA Daly City and includes working two to all Saturdays out of the month. Essential Functions. Performs fundamental customer...Associate, Experience, Member Services, Customer Service, Product Sales, Operations, Automotive, Business Services