Job Details

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays

  Work Schedule Requirements

  • Schedule will vary weekly but should expect to work at least 12-16 hours per week.
  • Required availability on Saturdays and Sundays as well as certain holidays.
  • During peak timeframes, hours will increase to support the needs of the business.

  Qualifications

  • Education – High School Diploma or G.E.D. equivalent preferred.
  • Retail Experience – At least 1 year of retail experience is preferred.
  • Supervisor/Managerial Experience – No supervisory/management experience is required.
  • Customer Focus
  • Communication
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi‑Tasking
  • Applied Learning
  • Work Ethic
  • Omni Channel Services

  What You'll Get

  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

  The starting rate for this position is $20.30 per hour (i.e., the recruiting pay range for this position is $20.30 - $20.30 per hour). The starting rate and range may be modified in the future.

  Abercrombie & Fitch Co. is an Equal Opportunity employer