Job Details

Client Service Associate – Talent Acquisition Supervisor at Gallagher

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met, and advanced data and analytics providing a comprehensive overview of the risk landscape.

How You'll Make an Impact

• Contribute to the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
• Support business activity, such as handling new business applications, compiling information for complaint RFP responses, and processing certificates of insurance.
• Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency, productivity and process standards.
• Maintain nurturing relationships with the buyer in the client organization as well as with day‑to‑day client representatives.
• Conduct periodic audits to ensure compliance standards and service levels are met.
• Maintain accurate client and policy data and documents within Gallagher systems.
• Use Gallagher's technology to improve productivity and quality.
• Optimally balance multiple competing priorities.

Skills for Success

• Ability and desire to deliver results.
• Develop a professional rapport with internal and external partners.
• Utilize resilience and adaptability in the face of shifting priorities.
• Eagerness to collaborate with all Gallagher teams and employees.

Requirements

• High school diploma or GED.
• A minimum of 1+ years directly equivalent work experience.
• Proficiency in Microsoft Office.
• Basic math skills.

Nice to Have

• Associate's degree, professional certification, or equivalent experience and training preferred.
• Previous experience handling client relationships.

Compensation and Benefits

Base salary range: $46,800 – $70,200 per year, depending on experience, education, market and other factors.

Minimum core benefits include:

• Medical/dental/vision plans, which start from day one.
• Life and accident insurance.
• 401(K) and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

Other benefits include:

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs.
• Charitable matching gift program.
• And more.

Inclusion and Diversity

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state or local laws. Equal opportunity will be extended in all aspects of the employer–employee relationship. Gallagher will make reasonable accommodations for qualified individuals with disabilities where possible.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other – Insurance