Job Details

Title: Human Resources Generalist

Accountability: Director of Human Resources

About Us

Progress Foundation provides those experiencing symptoms of serious mental illness and other co‑occurring disorders with alternatives to institutional placement. We are a private, non‑profit mental health agency operating in San Francisco, Napa and Sonoma Counties. The primary treatment philosophy of Progress Foundation is described by the Principles of Social Rehabilitation, which emphasize the role of a home‑like treatment environment, the importance of building honourable therapeutic relationships and the significance of encouraging the active participation of the client in their treatment planning.

Each program level is designed to meet the needs of clients with the level of support necessary for that individual. Admission to all Progress Foundation programs is on a voluntary basis only. Services are specifically targeted to respond to the needs of individuals who are considered severely disabled due to mental illness and co‑occurring substance abuse. Program services and staffing reflect a strong commitment to diversity and an awareness of the critical importance of cultural, ethnic, linguistic and social issues in the provision of effective community behavioural health services.

Essential Functions

Employee Relations

• Working with the HR Director, responds timely to employee concerns and investigates claims of harassment, discrimination and other charges.
• Working with the HR Director, responds to union grievances and attends grievance meetings.
• Assists the HR Director in responding to EEOC, DFEH or OSHA complaints.
• Conducts ADA interactive conversations.
• Updates employee handbook annually.

Recruitment

• Posting opportunities to external job boards and tracking submitted applications and interview materials.
• Completing initial phone screening and coordinating interviews.
• Sending weekly recruiting updates with openings.
• Supporting and coordinating connections to recruitment events and other efforts to establish diverse pipelines of talent.
• Managing communication with candidates.
• On‑boarding new staff to Progress Foundation policies and procedures.

Operations

• Maintaining compliant employee files; collecting and filing copies of required employee paperwork; facilitating background checks.
• Training new employees on firm systems and tools; coordinating with Human Resources Director to create additional onboarding plans as applicable.
• Creating new accounts across Progress Foundation internal systems such as email/file storage and time‑keeping systems; coordinating with other teams (e.g., finance, payroll, accounting and programs) to ensure new hires are integrated into all systems and have the information and tools needed for their work.
• Securely removing employees from all internal systems upon staff exit.
• Scheduling exit interviews and administering exit surveys for departing staff.
• Assisting in processing termination documents for exiting employees and ensuring that COBRA information is processed.
• Coordinating with the payroll department regarding salary changes, new hires and terminations.
• Assisting with responses to State Disability Insurance and Unemployment Insurance claims.
• Complying with all agency policies and procedures, including the Code of Ethics, and all relevant labor laws and regulations.
• Any other duties as assigned by the HR Director, including coverage as needed of HR Director and HR Generalist duties.

Talent and Performance Management

• Supporting team member performance by helping to maintain a talent and performance management system focused on real‑time and 360‑degree feedback.
• Supporting the annual performance review process, including preparing materials and scheduling trainings and review sessions for staff.
• Managing Progress Foundation team member feedback platform; maintaining feedback forms; setting deadlines and sending reminders to staff, and periodically analyzing feedback response rates.

Project Staffing

• Executing efficient data gathering and processing and supporting analysis of staffing demand and supply by collecting and summarizing data from various sources monthly, i.e. term and new hire reporting.
• Assisting the Human Resources Director with analyzing data around turnover and recruitment.

Qualifications

• Bachelor's Degree in Human Resources or Business preferred; experience may be substituted for degree requirement.
• Minimum 5 years' experience as an HR Generalist or HR Associate that includes 2–3 years of professional experience in a role that is familiar with:
  • Executing on administrative support, human resources, and/or talent functions.
  • Ensuring compliance with policies.
  • Coordinating and sequencing meetings and events.
  • Understanding of State and Federal Labor Laws.
  • Strong experience with the Workers Compensation process.
  • Experience with recruitment and benefits administration.
  • Strong organizational and administrative skills along with effective and diplomatic oral and written communication skills.
  • Experience in a union environment preferred.
  • Experience working in a human resources and/or talent role at a mission‑oriented nonprofit or consulting organization a plus.
• Must be able to negotiate several flights of stairs during each work shift.
• Must be able to lift a minimum of 20 lbs.

We offer employer paid medical, dental, vision, a wellness program, and 403(b) plan.

The Company will consider qualified applicants including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industries

Mental Health Care

Referrals increase your chances of interviewing at Progress Foundation by 2x.

Location: San Francisco, CA

Salary: $120,000 – $170,000