Job Details

Overview

Ripcord is the leader in intelligent document transformation, helping companies unlock peak value from their documents with its robotics and AI‑powered cloud platform. By unlocking meaningful data trapped in documents, customers can easily access the information they need, automate the processes they rely on, and analyze the data that fuels their growth.

Ripcord customers include global entities such as Coca‑Cola, IRS, Allianz Insurance, and MUFG. We're based in the Bay Area, California, and backed by leading investors including Kleiner Perkins, Google Ventures, Lux Capital, Icon Ventures, Silicon Valley Bank, Apple co‑founder Steve Wozniak, and others.

At Ripcord, we respect and support each other. We want everyone to feel a sense of purpose and the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. Your ideas are welcome here! Our team is diverse, driven, and dynamic. Every day we work with robotics, artificial intelligence, and out‑of‑the‑box thinking to bring the best out of our people and the most value to our customers.

Department: Operations

Location: On‑site (Hayward, CA)

Shift: Shift 1 (6:45 AM - 3:15 PM)

Hourly Rate (non‑negotiable): $18.00

The Operations Team is seeking an Imaging Production Associate who will help us continue our sky‑rocketing growth. This role is ideal for operations professionals with a high level of attention to detail, willing to provide constant feedback, learn quickly, and grow with the company.

Do you have a high attention to detail? Are you accustomed to working on a team? Do you love tackling new responsibilities? Then keep reading!

Key Responsibilities

• Ensure the security of confidential documentation by following company security protocols
• Operate robotic scanning equipment while maintaining equipment standards and workstation cleanliness
• Locate, count, and document inventory
• Implement standard operating procedures (SOPs) as determined by a process
• Properly sort, label, and move paper records for scanning
• Identify equipment issues and inform maintenance staff
• Ensure production, quality, and safety standards are met daily
• Follow customer instructions on work orders to process scanning within the company and the customer's specifications
• Identify and convey areas for continuous improvement
• Perform related duties similar to the above in scope and function, as required by a supervisor
• Assist operations with other relevant duties
• Compile, verify accuracy, and sort sheets into priorities
• Reviewing data for deficiencies or errors, correcting, and describing itsissues
• Attentive to accessing relevant files for audit purposes
• Perform other duties as assigned

Requirements

• Basic experience with word processing and spreadsheet programs — General computer / website navigation
• Good interpersonal skills and comfortable working well with all team members
• Organized, able to multitask, and follow directions from supervisors
• Ability to work in close proximity to others and equipment
• Detail‑oriented and focused attention
• High school diploma or general education degree (GED)
• U.S. Citizenship or Permanent Residency
• Ability to pass a background check
• Ability to lift/pull/push up to 40 lbs. with assistance, multiple times per shift
• Proficiency with computers

Bonus Points

• College education
• 2+ years of experience performing jobs with detail‑oriented procedures/processes
• Experience solving problems involving standardized situations

Ripcord offers a competitive package of benefits to support you and your family.

• Free on‑site gym with treadmills, free weights, and a Peloton Bicycle
• Fun extras like a ping‑pong table, video games, pool table, electric scooters, and more
• A great selection of healthy (and not‑so‑healthy) snacks and refreshments on‑site
• The majority of healthcare premiums covered for you and dependents
• Generous parental leave programs
• Comprehensive leave policy
• Dog‑friendly office
• Stock options

Compensation

The non‑negotiable rate of pay for this role is $18.00/hr.

We will never request personally identifiable or bank account information during the recruiting or hiring process, nor do we offer up‑front payments as part of an offer of employment or ask you to download any third‑party apps such as Telegram.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Equal Opportunity Employer

Ripcord is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

Ready to Apply?

If this role sounds like a good fit, please email us at ...@ripcord.com. Please include the role's title in the subject line and attach your resume.