Job Details

Join to apply for the Solutions Engineer role at PreSales Collective.

About HappyRobot

HappyRobot is the AI‑native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real‑time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission‑critical operations with true autonomy.

Our AI OS compounds knowledge, optimises at every level, and evolves over time. We're starting with supply chain and industrial‑scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high‑value tasks.

HappyRobot has raised $62 M to date, including our most recent $44 M Series B in September 2025. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate.

About the Role

As a Sales Engineer (SE), you are the technical front line in our enterprise sales motion. You partner with Account Executives to run discovery, tell the technical story, deliver credible, tailored demos, answer security/architecture questions, and scope high‑signal POCs. Beyond deal support, you're helping us tell a compelling GTM story at scale.

You'll own a “demo library” that turns successful one‑off demos into reusable assets organised by use case and build bespoke for critical customer calls.

You will work with Product and Engineering to understand the latest product advancements and new features, so we can continue to educate prospects on the most innovative ways to leverage our technology.

Responsibilities

• Technical Discovery & Narrative – Translate pain into solution architecture; frame integration patterns and data flows; whiteboard with senior ICs and execs.
• Demo & Prototype – Build and deliver tailored demos/sandboxes (lightweight, non‑POC builds) that showcase value for logistics use cases.
• Security & Architecture – Lead security/IT reviews and guide customers through questionnaires and diligence.
• POC Scoping – Co‑define success criteria, timeline, and resourcing with AEs and Deployment Strategists; produce clear Statements of Work/Success Plans.
• RFPs & Technical Content – Own the technical sections of RFPs/RFIs; maintain one‑pagers, reference architectures, and FAQ libraries.
• Enablement – Run the Demo Factory: standardise environments, scripts, and sample datasets; coach AEs on high‑level demos.
• Feedback Loop – Capture field signals; partner with Product & FDEs to turn bespoke work into reusable components.
• Industry Fluency – Build strong working knowledge of brokerage, carrier, shipper ops; speak credibly to impact and ROI.

Qualifications

• Strong communication skills and executive presence – comfortable presenting to CXOs.
• Customer‑obsessed with a knack for translating technical details into business impact.
• Comfortable building light prototypes: stitching APIs, webhooks, basic data transforms; enough JS/Python/scripting to craft compelling demos.
• Solid grasp of cloud & integration basics: REST/gRPC, OAuth/OIDC, eventing/queues, databases, observability, networking fundamentals.
• Security literacy – enterprise security reviews, data residency, audit logging, least privilege, vendor risk questionnaires.
• Excellent storytelling & whiteboarding skills; can tailor message to VP Ops, CIO, and hands‑on engineers.
• Strong program sense – can turn discovery into a scoped POC with crisp success metrics and resourcing plan.
• Domain curiosity for logistics & supply chain; learning fast.
• Thrives in a startup environment: resourceful, adaptable, and proactive.

Nice to Have

• Voice/telephony or contact‑center experience (SIP/SIP proxies, Twilio/Telco), or agentic AI/LLMs in production contexts.
• Prior work with enterprise customers in transportation, warehousing, or manufacturing.
• Experience collaborating with forward‑deployed engineers or professional services.
• Experience in Field Engineering, Solutions Architecture, Pre‑Sales, or Consulting for enterprise software.

Why Join Us?

• Opportunity to work at a high‑growth AI startup, backed by top investors.
• Ownership & autonomy – take full ownership of projects and ship fast.
• Top‑tier compensation – competitive salary + equity in a high‑growth startup.
• Comprehensive benefits – healthcare, dental, vision coverage.
• Work with a world‑class team of engineers and builders.

Our Operating Principles Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame‑shifting—if something needs fixing, we own it and make it better.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work.

We are “majos”

Be friendly & have fun with your coworkers. Always be genuine & honest, but kind.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast, but in the right direction.

Talent Density and Meritocracy

Hire only people who can raise the average; exceptional performance is the passing grade.

First‑Principles Thinking

Strip a problem to physics‑level facts, ignore industry dogma, rebuild the solution from scratch.

Personal Data Notice

The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.

By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.

If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through ...@happyrobot.ai subject to the GDPR.

For more information, visit

By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering and Information Technology

Industries: Think Tanks