Job Details

The Call Center Scheduler greets patients verbally on the phone and respond to patients in a timely manner. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible. Job Requirements, Prerequisites and Essential Functions:Pay Range:$22.50 - $27.00 - $31.50 Essential Functions and Responsibilities: Proficiency in typing, filing and aptitude to learn office software. Good verbal and writing skills and a strong sense of organization. Team oriented with a strong belief in customer service. Ability to interpret and apply relevant insurance information when scheduling appointments. Use EMR/ EHR - Use scanners, copiers and other office equipment. Knowledge of proper telephone etiquette. Ability to exercise initiative decision-making and problem solving. Ability to manage multiple tasks in a busy clinical environment. A...Call Center, Scheduler, Customer Service, Department, High School, Retail, Healthcare