Job Details

You Will:* Supervise daily operations and staff performance in the Bakery Department to achieve sales and service goals.* Ensure high product quality, food safety, freshness, and cleanliness while strictly following FIFO and hygiene standards.* Provide coaching, on-the-job training, and guidanceto team members; ensure fair task distribution and checklist execution.* Manage product ordering, pricing accuracy, inventory control (including cooler/freezer), and coordinate with the Merchandising team.* Set up attractive displays for special events and holidays; ensure all bakery items are properly labeled, packaged, and presented.* Conduct quality checks and monitor equipment, tools, and safety compliance in the department.* Maintain and update product pricing and UPC labels according to company guidelines.* Deliver excellent customer service by greeting with enthusiasm, addressing concerns, and building rapport.* Lead by example through hands-on involvement and promote a positive, inclusive team environment.* Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department.You Should Have/Be:* Minimum 5 years of relevant experience, including at least 3 years in a supervisory role (bakery experience preferred)* Solid knowledge of bakery products, display, promotion, and packaging techniques* Strong people management skills with the ability to lead, train, and motivate staff* Excellent communication skills in English; proficiency in Cantonese and/or Mandarin is an asset* Great interpersonal and customer service skills; a positive, proactive, and self-motivated attitude* Strong organizational and problem-solving abilities; detail-oriented and results-driven* Basic understanding of profit and loss control and the ability to interpret sales and market data* Proficient in Microsoft Office applications (Excel, Word, Outlook)* Familiar with tools and equipment relevant to bakery operations; able to interpret product labels accurately* Knowledge of workplace health and safety practices* Demonstrates job commitment, reliability, and strong attendance; complies with company policies and standardsBenefits* Competitive Wages* Paid Holiday Leave* Premium Pay For Holiday Work Hours* Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)* Medical, Dental & Vision Care* Life & AD&D Insurance* Employee Assistance Program* 401(k) Retirement Plan* Paid Training* 10% Off In-store Staff Purchase Discount* Subsidized staff meal* Birthday Cake* Long Service Award* Staff Recreation Activity* Conditions ApplySafety StatementSafety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.