Job Details

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Base pay range

$67.00/hr - $75.00/hr

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Professional Matchmaker | Fusing people and careers

Job Title: Human Resources Manager

Location: San Francisco, CA (hybrid 3 days on site; 2 days remote)

Salary: $67 - $75/ hour

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JOB PURPOSE

The HR Manager manages the HR team, which includes Coordinators and Generalists. Responsible for the day-to-day HR support of the organization. Works closely with all areas of the HR Department to ensure a high level of customer service and efficient operations. Responsible for planning and implementation of quarterly and annual cycles/programs (focal and merit, recognition, health screening, etc.). Ensures collaborative and interwoven partnerships to support open enrollment, wage and hour compliance, government reporting, security, safety, payroll, and other appropriate work. Develops relationships across the organization that are grounded in trust and authenticity. Ensures equitable application of policies and helps improve policies and processes to support the organization and its employees. Creates an environment where employees receive a high level of customer service and respect, helping them feel heard, appreciated, and stay engaged. Stays informed of new legislation and changing requirements. Serves as the HR Generalist of the HR Department and a key point of contact for directors and senior leaders; provides coaching and mentoring to the team as well as leaders across the organization. Champions the organization's core values and strategic commitment to attract, retain, advance, and supports a broadly diverse workforce of the highest level of excellence that thrives in an inclusive, equitable, and just workplace culture.

ROLES AND RESPONSIBILITIES

• Effectively supports the full employee lifecycle, including onboarding, engagement, retention, development and exit processes.
• Ensures adherence to policies, regulations and employment laws and makes or recommends improvements to reduce risks while maintaining a positive employee centric culture.
• Streamlines processes to improve productivity.
• Works independently to meet assigned objectives while adhering to approved budgets.
• Leads change efforts and various Employee Relations activities.
• Identifies root causes and recommends effective and holistic solutions.
• Oversees the effective maintenance and updates of employee documentation, including employee data files and reports, policies and procedures, the Employee Handbook, and audit readiness activities.
• Creates a strong customer service culture within the HR Department.
• Supports and trains the staff and organization in identifying trends, addressing simple to complex and sensitive matters/situations.
• Provides guidance to staff on navigating challenging interpersonal dynamics, facilitation of complaint resolution, including investigations.
• Guides supervisors/leaders on effective management of employee performance, i.e., coaching, ongoing and timely feedback, career growth, progressive discipline activities and performance improvement plans.
• Coaches supervisors/leaders on team dynamics to build and grow successful inclusive teams, identify and motivate high performers, and navigate difficult conversations.
• Partners with Talent Management and staff to support workforce planning, recruitment, benefits and compensation programs, engagement and education.
• Supports the implementation and execution of training and employee retention strategies, including developing staff and facilitating training programs.
• Works closely with the Internal Communications for organization-wide announcements.
• Collaborates with Security/Safety on preventing workplace violence, development of proactive safety programs, and responses to accidents or worker's compensation reports.
• Partners with Legal and Compliance on policies, employee relations, employee handbook, work ethics and appeal situations; recommends best practices.
• Supports the Payroll Department to ensure compliance with wage and hour regulations, train and guide supervisors on time and attendance administration and help ensure the lowest possible legal and financial risk exposures.
• Supports the Director of HR with committee activities; prepares reports and materials and attends various internal Committees.
• Handles escalated matters; attends and participates in employee disciplinary meetings, separations, and investigations.
• Understands trends, best practices, and regulatory changes that could impact the organization.
• Performs duties as assigned with tact, discretion and in accordance with confidentiality requirements.
• Leads special projects as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Services for the Elderly and Disabled