Job Details

Akkodis is seeking an Analyst for a Contract with a client in San Francisco, CA. The candidate will lead process optimization and solution design across utility operations, ensuring alignment with industry standards and regulatory requirements.

Rate Range: $41/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Lead process assessments and improvements across utility operations, ensuring alignment with industry best practices and regulatory standards.
• Provide expert guidance on utility‑specific business processes, including billing, metering, customer service, and outage management.
• Collaborate with cross‑functional teams to design and implement process enhancements that drive operational efficiency and customer satisfaction.
• Support digital transformation initiatives by aligning business processes with new technologies and system implementations (e.g., CIS, AMI).
• Conduct training and knowledge transfer sessions to upskill internal teams and ensure consistent process adoption.
• Analyze performance metrics and KPIs to identify gaps, recommend improvements, and support strategic decision‑making.

Qualifications

• Bachelor's degree in engineering, Business Administration, or a related field (master's degree preferred).
• Minimum 8–10 years of experience in utility industry operations, with a focus on process improvement and transformation.
• In‑depth knowledge of utility business processes such as billing, metering, customer service and outage management.
• Proven experience in leading cross‑functional teams and delivering process optimization within large‑scale utility transformation projects.

If you are interested in this role, please click APPLY NOW. For other opportunities or questions, feel free to contact ...@akkodisgroup.com.

Pay Details: $41.00 to $56.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to