Job Details

Overview

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position at Marlton Manor, a 151 unit affordable property for individuals with special needs, located in San Francisco, CA.

Schedule: Graveyard, 11pm-7 am Monday - Friday

Pay: $22.00/hour

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Required

Preferred

Customer Service

Some Knowledge

Yardi

Novice

Microsoft Word

Novice

Behaviors

Team Player

Team Player: Works well as a member of a group

Motivations

Self-Starter

Inspired to perform without outside help

Education

High School or better.

Experience

Required

1 year: General Office Experience

Licenses & Certifications

Equal Employment Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.