Job Details

Overview

Alcohol & Other Drugs - Case Manager - Youth Services Center at County of San Mateo. The AOD Case Manager (Case Management/Assessment Specialist II) will join the Behavioral Health Recovery Services (BHRS) Clinical Team to provide services to individuals housed at the Youth Services Center (YSC) – Juvenile Hall. The role reports to the Supervising Mental Health Clinician/Unit Supervisor and supports the complex needs of juvenile justice-involved individuals as well as transitional-age youth with co-occurring substance use and mental health conditions, trauma, out-of-home placement, and psychiatric hospitalizations.

Location: Youth Services Center (YSC) – Juvenile Hall, San Mateo. There is one vacancy in BHRS assigned to YSC.

Responsibilities

• Perform intake and referral services for clients receiving substance abuse treatment; conduct assessments and evaluations; track cases and provide support services.
• Develop and implement activities related to substance abuse prevention, intervention, and rehabilitation.
• Conduct client evaluations using assessment and screening tools and information gathered from interviews and clinical guidelines to determine referrals, level of care, and treatment plans.
• Interview clients and families to gather social, psychiatric, and drug and alcohol history; provide written reports to agencies, courts, probation, and treatment providers as needed (case histories, assessment results, treatment authorizations, referrals, and treatment recommendations).
• Help create effective evaluation reports, court reports, or templates for said reports.
• Coordinate activities with other divisions of the department, other County departments, and community groups/providers; participate in multidisciplinary team meetings and contribute to treatment planning.
• Monitor compliance with court-ordered or related criminal justice referrals; support reentry planning and collaboration with multiple agencies.
• Provide care coordination with internal and external providers, including therapists, psychiatrists, and primary care professionals.
• Facilitate group treatment sessions for clients at various stages of recovery; demonstrate culturally responsive, gender-responsive, and trauma-informed services; build rapport with juvenile justice-involved individuals; maintain effective working relationships with those contacted in the course of work.
• Document and bill client interactions using AVATAR, EPIC and eClinicalWorks (eCW) where applicable (preferred).
• Utilize strong verbal and written communication to ensure clear documentation and communication with clients, families, and collaborating professionals.

Qualifications and ideal candidate

• Experience providing alcohol and drug counseling to adolescents, transition-age youth, or juvenile justice-involved populations.
• Experience working in a juvenile detention facility, residential treatment program, or similar high-risk youth environment.
• Ability to provide culturally responsive, gender-responsive, and trauma-informed services.
• Ability to facilitate group treatment sessions for clients in various stages of recovery.
• Experience conducting comprehensive assessments, evaluations, and referrals for substance use treatment.
• Ability to provide care coordination with internal and external providers, including therapists, psychiatrists, and primary care professionals.
• Strong case management skills, including reentry planning and collaboration with multiple agencies.
• Experience participating in multidisciplinary team meetings and contributing to treatment planning.
• Demonstrated ability to build rapport and maintain effective relationships with juvenile justice-involved individuals.
• Knowledge of local community-based resources and the ability to make effective referrals.
• Proficiency in documenting and billing client interactions using AVATAR, EPIC and eClinicalWorks (eCW) is preferred.
• Excellent verbal and written communication skills; ability to work independently and manage a dynamic caseload in a fast-paced environment.
• Demonstrated ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Ability to speak, read, and write fluently in English and Spanish is strongly preferred.

Duties

• Perform client evaluations using a variety of assessment and screening tools to determine referrals, level of care, and treatment plans.
• Interview clients and families to gather social, psychiatric, and drug and alcohol history.
• Provide written reports to agencies, courts, probation, and treatment providers as required, including case histories and treatment recommendations.
• Attend staff conferences and coordinate activities with other divisions, County departments, and community groups/providers.
• Monitor compliance with court-ordered or related criminal justice referrals.

Recruitment schedule

• Final Filing Date: Tuesday, September 23, 2025, by 11:59PM PST
• Application Screening: Week of October 6, 2025
• Panel/Departmental Interviews: Week of October 20, 2025

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: Government Administration