Job Details

Ticketing Customer Service Agent (NH) – Pacific Aviation – San Francisco, CA

Support the Customer Service and Ticketing operational functions for San Francisco, CA. The Ticketing Customer Service Agent will ensure clear verbal communication to assist passengers' monetary transactions.

Ticketing

• Basic Math Skills: ability to handle cash, give correct change, and process transactions accurately.
• Customer Service Skills: polite, friendly, and professional when dealing with passengers under pressure.
• Communication Skills: clear verbal communication to assist passengers and work with team members.
• Attention to Detail: accurate with money handling and transactions.
• Time Management: ability to work efficiently during busy operations.

Customer Service

• Collaborate with airline teams and fellow agents to ensure smooth operations.
• Deliver excellent customer service under pressure in a dynamic terminal setting.
• Make clear announcements and provide directions.
• Assist passengers at check‑in counters.
• Verify travel documents and comply with airline and TSA protocols.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

Industries

Consumer Services