Job Details

As an Automation Engineer, you will play a key role in bridging technical communication between local clients and R&D team in China. You will be responsible for ensuring seamless project execution while maintaining high levels of customer satisfaction.

This role is based in San Francisco, USA, and focuses on supporting our collaboration with global partners like Google.

Why Join Us?

• Global Projects: Participate in cutting‑edge international collaborations, such as joint development of test equipment for Google's smart glasses product line.
• Career Growth: This role is positioned for future leadership opportunities, with team management responsibilities as business expands.
• Stability: The company is an established leader in industrial automation with a stable and growing overseas business.

Key Responsibilities

• Act as the primary technical point of contact for clients, accurately understanding and translating their needs into clear technical requirements for the R&D team.
• Independently manage on‑site equipment installation, debugging, and troubleshooting of mechanical, electrical, and software‑related issues to minimize client downtime.
• Assist clients in developing and executing hardware/software test validation plans, including data analysis and Python‑based debugging and optimization.
• Build and maintain strong client relationships, identifying unspoken needs and providing valuable feedback to sales and product teams for future improvements.

Requirements

• Bachelor's degree or higher in Automation, Mechanical/Electrical Engineering, or a related field.
• Minimum 3 years of experience in automation equipment design, installation, debugging, and troubleshooting.
• Fluency in both English and Chinese, with an understanding of U.S. workplace culture and communication styles.
• Solid knowledge of mechanical, electrical, and software principles, with the ability to interpret technical drawings and conduct professional discussions with clients.
• Familiar with Python for debugging, testing, and software optimization.

If you are a proactive, technically skilled professional with strong bilingual communication skills, we would love to hear from you!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Customer Service
• Industries: Automation Machinery Manufacturing