Job Details

Recruitment Supervisor | Professional Psychologist | Talent Acquisition Specialist | Bilingual (EN/ES) | Full-Cycle Hiring Expert in the U.S.

Job Title: HR Manager

Industry: Property Management

Employment Type: Full-Time

Experience Level: 5–10 years

Position Summary: We are seeking a dynamic and experienced Human Resources Manager to join our growing property management team in San Francisco, CA. The ideal candidate will be a strategic partner and hands‑on leader, responsible for overseeing all aspects of human resources, including recruitment, employee relations, compliance, performance management, and organizational development. This role plays a critical part in fostering a positive workplace culture and supporting our mission to provide exceptional service to our communities.

Recruitment and Staffing

• Manage full‑cycle recruitment: job postings, interviews, offers, onboarding, and offboarding.
• Conduct employee write‑ups, terminations, and exit interviews.
• Develop and maintain job descriptions and organizational charts.
• Collaborate with hiring managers to forecast and plan staffing needs.

Employee Relations

• Conduct monthly site visits to support onsite employees and address concerns.
• Serve as the primary point of contact for employee inquiries, grievances, and conflict resolution.
• Promote a positive, inclusive, and respectful workplace culture.
• Conduct investigations and recommend appropriate actions for employee‑related issues.
• Manage workers' compensation claims, liaise with insurance providers, and ensure proper documentation.
• Implement employee retention strategies to reduce turnover and enhance morale.
• Conduct employee engagement surveys, analyze results, and support initiatives to improve workplace satisfaction.
• Explore opportunities to position the company as a “Best Place to Work” or “Top Workplace.”

Performance Management

• Oversee and implement performance review processes.
• Advise managers on performance improvement plans and employee development strategies.
• Track and report key performance indicators (KPIs) related to employee performance.

Compensation and Benefits

• Administer payroll and ensure compliance with applicable laws and internal policies.
• Manage employee benefits programs, including health insurance, retirement plans, and leave policies.
• Research and recommend competitive compensation and benefits packages.

Compliance and Policy Development

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain and update the employee handbook and HR policies.
• Manage audits, reporting, and record‑keeping in accordance with legal and regulatory requirements.

HR Systems and Reporting

• Maintain accurate employee records in HRIS and SharePoint.
• Generate regular reports on HR metrics such as turnover, absenteeism, and engagement.
• Identify and implement process improvements and HR technology solutions.

Diversity, Equity, and Inclusion (DEI)

• Develop and execute DEI strategies aligned with company values and goals.
• Collaborate with leadership to integrate DEI into recruitment, onboarding, training, and development.
• Facilitate DEI training and workshops to foster awareness and inclusivity.
• Monitor DEI metrics and recommend improvements based on data insights.
• Serve as a trusted advisor on DEI matters across the organization.

Community Engagement and Corporate Social Responsibility

• Lead community outreach initiatives aligned with company values and DEI objectives.
• Partner with local nonprofits and community organizations to create volunteer and philanthropic opportunities.
• Organize company‑wide events such as donation drives, volunteer days, and fundraising campaigns.
• Encourage employee participation in community service and recognize contributions.
• Track and report on community engagement metrics to evaluate impact.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5–10 years of progressive HR experience, preferably in property management or a related industry.
• Strong knowledge of California labor laws and HR best practices.
• Excellent interpersonal, communication, and conflict resolution skills.
• Proficiency in HRIS systems, Microsoft Office Suite, and SharePoint.
• Experience with DEI initiatives and community engagement is a plus.
• Ability to travel locally for site visits.