Job Details

Comprehensive Services Manager - Project

The Contra Costa County Community Services Bureau is currently recruiting for Comprehensive Services Managers to join the Head Start Education team. In this role, you will help develop, implement, and monitor practices that support compliance with Federal, State, and local childcare regulations.

We are looking for someone who is:

• Able to work well under pressure
• Flexible and able to adapt to change
• Self-motivated
• Able to manage multiple projects
• Collaborative and works well with others
• Aware of community's needs and invested in making a difference

What you will typically be responsible for:

• Managing and analyzing data and compiling reports
• Supervising and training staff as part of a leadership team
• Developing and implementing policies and procedures
• Interagency and intra-agency collaboration
• Developing program goals and driving results
• Monitoring program requirements to ensure federal, state and county regulations are followed

A few reasons you might love this job:

• You will work with a diverse team that is committed to delivering results
• Deliver programs and services that benefit the community
• Bureau-wide focus on staff wellness and self-care
• Opportunities to travel for professional development

A few challenges you might face in this job:

• Managing programs with limited community resources while still meeting client needs
• Handling multiple high priority projects
• Staying abreast of regulatory changes from local, state, and federal agencies

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional & Technical Expertise: Applying technical subject matter to the job
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Innovation: Imagining and devising new and better ways of doing things
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change

Minimum Qualifications:

License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a bachelor's degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines.

Experience: Three (3) years of full time, or the equivalent, experience in a social service program, a community-based organization or a child development program with responsibilities for the coordination in one or more of the following areas health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, one year must have been at a management or supervisory level.

Substitution for Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, and (2) two additional years of qualifying experience of the type noted above, one year must have been at a management or supervisory level, may be substituted for the required Bachelor's degree. There is no substitution for the one year required for management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition.

Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7).

Special Requirements: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs.

Desirable Qualifications:

• Able to develop a long-term vision plan
• Enjoys writing to highlight program achievements
• Background in social services and experience with diverse populations
• Experience in trauma informed leadership

Selection Process:

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application; applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

Applications will be accepted and evaluated on an ongoing basis.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.