Job Details

Wheelchair Agent

ABM is looking for Wheelchair Agents for a large airline client at SFO Intl Airport. Our agents assist many per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you!

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented, and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week (example only).

Essential functions include:

• At all times follow all safety precautions
• Interact with passengers in a positive interpersonal way
• Assist passengers in any way necessary to provide professional passenger relations
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities:

• Safely transport passengers from gate to gate, curb to curb, or gate to curb
• Assist passengers at baggage claim as necessary
• Coordinate with dispatcher for assignments
• Coordinate with gate agents to assist any wheelchair-assisted passengers
• Complete thorough Incident Reports for any accidents or out-of-the-ordinary events

Qualifications:

• Must be 18 years of age or older
• Customer service experience
• Must meet all requirements to receive required airport SIDA badge and customs seal

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1