Job Details

Work Is Sweet!

Quality without compromise is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary:

POSITION OBJECTIVE: This position is responsible for managing the candy making processes from raw materials to finished goods in accordance with See's established standards of safety, quality, service, and cost. To manage operations personnel, equipment, raw materials, and execution of the production schedule to ensure an adequate supply of products to the Packing Department and Selling Divisions. The pay range for this position at commencement of employment is expected to be between $105,000 - $125,000 per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

POSITION RESPONSIBILITIES:

• Responsible for all activities of the candy making processes in accordance with the company's established standards of safety, quality, service, and cost.
• Manages ERP transactions related to product scheduling, staffing, supply and ingredient planning, inventory control, and production reporting. Ensures consistent product availability for Packing Departments and distribution across all sales channels within the organization.
• Coordinates hiring and layoff with the Human Resources department. Ensures compliance with state labor regulations and the Union contract. Sets shift schedules of all personnel for safe and efficient operation of the department.
• Direct supervision of all production personnel including training, development and performance management of all supervisory and hourly employees. Develops, enforces and updates Standard Operating Procedures and training programs for skilled (bid) positions. Manages in accordance with the Union contract and See's policies.
• Responsible for compliance with See's Safety, Good Manufacturing Practices, Food Safety, and Production policies. Monitors formula and procedure adherence. Oversee operational practice to prevent food contamination. Provides technical guidance during plant operations including shutdown and startup to minimize production losses.
• Monitors and ensures compliance with environmental regulation, including federal, state and local ordinances; maintains all necessary documentation.
• Responsible for the safety of all plant associates, makes sure all the required safety training is completed and enforces the existing policies and procedures. Actively participates and provides leadership in safety meetings.
• Oversee the maintenance, tracking, and reporting of departmental Key Performance Indicators (KPIs) related to Safety, Quality, Delivery, and Cost, ensuring alignment with operational goals and continuous improvement initiatives.
• Maintains visible presence on plant floor to ensure compliance with safety practices, quality of product, machine operations, Good Manufacturing Practices, and waste management.
• Supports implementation of new methods, procedures and systems to improve quality and food safety. Responsible for leading Food Safety and Quality efforts with the designated SQF Practitioner.
• Manage operations to comply with all applicable safety, food safety and defense by following Company safety policies, food safety and quality procedures and standards.
• Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
• Responsible for developing, managing, and monitoring the department's budget, including tracking expenditure and addressing any deviations to ensure alignment with financial goals.
• All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion.

MINIMUM QUALIFICATIONS:

• At least five years of management experience in a confectionery or quality food-manufacturing environment, which should include inventory control, quality assurance, and control of process and product flow from raw material to finished goods.
• Excellent management and oral and written communication skills. Spanish is a plus.
• Proven ability to provide leadership, motivation, and supervision to employees at all levels.
• Bachelor's degree in business, biological sciences, or food-related discipline or equivalent training in food and management disciplines desired.
• Proficiency in Word and Excel. Experience with Warehouse Management, Purchasing, or Production Scheduling software systems desired.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

See's is an EOE. See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).