Job Details

Enterprise Operations As A Service Practice Manager

Do you like to challenge the status quo? Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Enterprise Operations as a Service practice. We provide a unique transformational attitude towards F&A Business Process Outsourcing... called Finance Operate. Not to mention make for a pretty fun and meaningful career!

The Team Our team works with CFO's to solve their most complex and strategic operational challenges by moving from traditional FTE-based BPO services to autonomous processing. We provide a broad range of CFO services ranging from Procure to Pay, Order to Cash, Record to Report, Financial Planning and Analysis. Many of our clients are trying to keep up with competitors by relying purely on their internal talent and tools. We bring billions of dollars in investments with end-to-end solutions focusing on agentic AI to accelerate time to value, reduce the cost to serve, and deliver a world-class customer experience to internal and external customers alike.

Work You'll Do As a Manager, you will work in a collaborative and diverse team environment designing, implementing, and operating finance and accounting Operate services to our clients. Deloitte brings world-class operational know-how, advanced analytics, and industry-specific hybrid solutions experience to our clients; specializing in but not limited to: Procure to Pay, Order to Cash, Record to Report and Financial Planning and Analysis. Illustrative activities include:

• Work directly with clients during the sales cycle to understand their Operate requirements, including processes organization, and technology landscape.
• Support proposal effort, staffing plans and pricing models. Design and architect solutions, transition plans, and ongoing operations policies and procedures.
• Manage engagement quality, risk, timelines, and resources during transition and ongoing operations.
• Identify and implement operational process improvements that drive increased efficiency using leading practices in Agentic, GenAI and RPA.
• Manage select client relationships /stakeholders (internal and external) throughout the engagement.
• Contribute to initiatives which drive growth of the practice which include developing eminence, thought ware, and point-of-view materials.
• Perform role of mentor and coach to help others achieve their career objectives.

Qualifications Required:

• 10+ years of BPO experience in Finance and Accounting in an environment
• 3+ years of experience as the Delivery Lead of a F&A BPO service operation. Scope of delivered services should include operations across multiple Finance functions.
• 2+ years of experience managing a team
• Business development experience including sales and RFP response development
• Bachelor's Degree
• Ability to travel up to 25% based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Finance & Accounting experience
• Delivery Lead of a F&A BPO service operation. Scope of delivered services should include operations across multiple Finance functions.
• Transitioning work to offshore delivery centers

Information for applicants with a need for accommodation:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.