Job Details

Revivo Escapes Manager

Key Responsibilities

Guest Relations & Operations - Manage all guest communication from inquiry to checkout. - Ensure smooth check-ins and check-outs with timely coordination. - Respond promptly to guest messages and calls during working hours. - Coordinate housekeeping schedules and ensure timely cleanings. - Manage and report damages, coordinating repairs and replacements. - Handle guest issues quickly and professionally. - Keep Airbnb listings up to date with accurate details and visuals.

Housekeeping & Maintenance Coordination - Supervise and schedule cleaning staff. - Ensure high standards of cleanliness and supply readiness. - Coordinate turnaround times between guests for maximum occupancy.

Social Media & Marketing - Manage Revivo Escapes' social media channels (Instagram, Facebook, TikTok). - Create and post engaging content about our apartments and brand. - Use AI tools for caption writing, scheduling, and idea generation. - Design simple, elegant graphics for social media posts.

Administrative & Miscellaneous - Maintain records of bookings, issues, and maintenance activities. - Prepare reports on occupancy, reviews, and performance. - Suggest process improvements and contribute to guest satisfaction.