Job Details

Overview

Join to apply for the Staff Product Designer role at Productboard.

About The Role: At Productboard, the world's best products are created by product makers who deeply understand their customers' needs. We center the functionality of our Product Management Platform around understanding customers, competitors, feedback, and user research. The Insights team oversees data about the market, including information on customers and competitors, user feedback, and research from interviews, emails, support tickets, social media conversations, app reviews, direct customer requests, and more. We are seeking a seasoned Staff Product Designer to help customers map value throughout their journey, own the product area related to customer insights, and drive growth with customers. You'll work across platforms to ensure a customer-centric approach, raise the bar of design craft, and drive both design and execution to stay ahead of the competition in an enterprise context.

This role is based in our San Francisco office, with on-site collaboration three days a week (Mondays, Tuesdays, and Thursdays). You will also collaborate with globally located product teams and may travel to Prague and other European destinations.

Responsibilities include leading and mentoring design work, shaping strategies, and contributing to design critiques and product discussions to inform decisions.

Your responsibilities

• Uncover and cultivate a deep understanding of customer-centric requirements for modern product managers and stakeholders.
• Proactively discover product opportunities, justify them, and clarify underlying customer problems.
• Co-define and lead initiatives where your expertise guides the work.
• Mentor senior and other staff designers to elevate craft and practices.
• Join and/or lead design critiques and product discussions, embracing collaboration and ideation.
• Represent critical parts of the design work with design leaders across the company.
• Develop innovative patterns and systems that withstand enterprise use and set new standards.
• Translate complex concepts into actionable implications for the business with clear communication.
• Drive product-led growth by creating designs that boost engagement, satisfaction, and adoption.

About You

• 8+ years of experience in a senior individual contributor design role, preferably in Enterprise B2B SaaS.
• Exceptional interaction and visual design skills, with strong information architecture, user research, personas, and customer journey mapping. Proficiency with current design tools (e.g., Figma).
• Portfolio of shipped product experiences demonstrating business and customer impact.
• Experience with modular, extensible platforms or modern platform approaches; ability to work on complex, collaborative products for enterprise customers.
• Strong cross-functional collaboration and executive-level communication skills.
• Proactive, curious, independent, and committed to advancing craft and driving company-wide impact.
• Proven track record in driving product-led growth through design.

What's in it for you?

• Be part of building the worldu2019s first and best Product Platform that changes how the industry approaches product management.
• Opportunities to learn from leading product teams and advance your work in a growing, mission-driven company.
• Shape the future of our product and customer experience, and define a new market category.
• Collaborate with a talented team dedicated to building meaningful products.

The Offer

Benefits

Productboard offers a comprehensive compensation and benefits package, including:

• Competitive base salary
• Stock options
• 401k and other financial security benefits
• Health benefits with One Medical membership
• Wellness, commuter, and mental health programs
• Generous paid time off and parental leave
• Professional development budget and regular team events

The expected base pay range for this position in the San Francisco area is $160,000 - $210,000. This role is eligible for equity and other benefits. Pay ranges are determined by role, level, and location and may be adjusted over time.

About Productboard

Productboard is on a mission to help product teams build exceptional products with clarity and confidence. We empower thousands of companies to understand customer needs, prioritize what to build next, and align teams around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, we are backed by leading investors. We are recognized as a strong employer and are building the future of product management, including the AI-first Spark platform.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. We do not discriminate based on gender identity, race, color, religion, age, sexual orientation, disability, national origin, veteran status, or any other bias. All employment decisions are based on merit, competence, and business needs. We are committed to inclusive hiring and maintaining a diverse, authentic, and inclusive workplace.