Job Details

Overview

The Storage and Backup Engineer occupies a critical position within the Data Center Services team in Platform Services, reporting directly to the Lead Storage and Backup Administrator. The Engineer will engage in the planning, design, and implementation of storage solutions that meet UCSF's requirements, while also developing and executing backup strategies and policies to ensure data integrity and availability during restoration processes. The Engineer will work closely with the Lead Storage and Backup Administrator to manage the provisioning, monitoring, upgrading, and capacity planning for the storage environment, ensuring compliance with data security regulations and UCSF's internal policies. The Engineer will provide technical expertise and guidance for day-to-day operations to ensure optimized performance and assist in the implementation of storage and backup policies and solutions aligned with the broader Platform Services goals.

The Storage and Backup Engineer will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. The Storage and Backup Engineer will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values.

Base pay range

$138,000.00/yr - $185,000.00/yr

Department and employment details

IT Data Center Svcs General
Full Time
85835BR

Required Qualifications

• Bachelor's degree, or equivalent combination of experience/training, in computer science, engineering, computer information systems, or related fields.
• 5+ years of experience in storage administration, information technology, data center services, or related areas.
• Demonstrated experience in information technology, platform services, or storage and backup administration.
• Demonstrated experience with backup software and solutions (e.g., Veritas NetBackup, Commvault).
• Advanced knowledge of applying technologies and systems to meet business needs; extensive experience provisioning, migrating, and utilizing cloud storage; extensive experience planning for future storage needs across a business application community in a collaborative way.
• Extensive experience troubleshooting across the storage path from host to SAN/NAS, Block and Cloud storage devices and across complex network topologies; in-depth knowledge of operating systems; proven experience publishing performance reports and recommending enhancements to meet future storage needs.
• In-depth understanding of system performance monitoring and actions to improve or correct performance; ability to adapt equipment and technology to serve users' needs; comprehensive understanding of how system management actions affect other systems and users.
• Advanced knowledge, skills, and abilities in system problem identification and resolution; experience with design, configuration, operation, repair, and tuning of technology systems.
• Advanced knowledge of computer security best practices and policies, including securing complex server-based software.
• Advanced written and verbal communication skills; ability to communicate technical information to diverse colleagues and stakeholders.
• Strong organizational skills with ability to balance competing priorities and support concurrent projects; experience with project-based environments and project management practices (scheduling, status, risks, issues); familiarity with budget planning and service management.
• Strong problem-solving skills; ability to scope solutions based on resources and timelines; able to gather information, evaluate options, and make decisions with integrity.
• Ability to think creatively and propose innovative ideas, including new technologies; ability to work with agility in a fast-paced environment.

Preferred Qualifications

• CompTIA Storage+ or equivalent
• SNIA Certified Storage Professional (SCSP) or equivalent

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional information

Location: San Francisco, CA; Campus: Mission Center Building (SF); Work Style: Flexible; Shift: Days, Evenings, Nights, Weekends; Shift Length: 8 Hours; Additional Shift Details: M-F, 8-hour shift. As required after hours, weekend, and escalation support

Job function

• Information Technology

Industries

• Higher Education