Job Details

CAN016
25 Van Ness Avenue
Suite 100
San Francisco, CA 94102, USA

Heluna Health invites applications for a full‑time Clinical Studies Recruiter position. Bridge HIV is a grant‑funded research unit affiliated with the San Francisco Department of Public Health and the University of California San Francisco. Bridge HIV has a 30‑year history of leading HIV prevention studies.

Under the supervision of the Community Programs Manager, this position is responsible for recruiting volunteers to participate in HIV and STI prevention studies. The recruiter will help create and implement recruitment and community engagement strategies, including field recruitment, phone screening, building and maintaining relationships with community partners, and managing special projects/events. This is an entry or junior level position for an individual interested in pursuing a career in public health, clinical research, and/or community engagement.

Responsibilities

• Following the weekly recruitment schedule, carry out field assignments in support of clinical study recruitment objectives and targets.
• Conduct participant phone screens to determine eligibility to volunteer for clinical studies and answer questions about HIV prevention and STI science and clinical research.
• Staff recruitment events (e.g., health clinics, street fairs, special events); serve as lead recruiter on assigned events.
• Collaborate with the Community Programs Manager to identify and pursue opportunities for in‑person and digital community engagement and education.
• Design and facilitate evidence‑based sexual health education presentations for community members and partner organizations.
• In collaboration with clinical staff, conduct face‑to‑face/remote group screens and information sessions as needed.
• Enter recruitment contacts into the clinical study participant database in a timely manner following data collection and adhering to study protocol requirements.
• Contribute to meetings related to data management as needed.
• Maintain confidentiality of participant information.
• Monitor recruitment schedule and update the Community Programs Manager and staff members on changes to own schedule, as appropriate.
• Participate in and occasionally facilitate or take notes during weekly team meetings.
• Attend and participate in weekly supervisory meetings with the Community Programs Manager.
• Participate in weekly clinical/operations meetings and collaborate on health equity targeted projects.
• Complete timesheets on a daily basis.

Qualifications

• Basic education: Bachelor's degree in a related field preferred.
• Related experience working in the LGBTQ+ community and/or communities of color, preferably in the San Francisco Bay Area.
• Understanding of social media platforms and metrics preferred.
• Experience in HIV prevention education and/or clinical studies recruitment preferred.
• Experience in HIV testing and/or counseling work preferred.
• Strong commitment to anti‑racism and health equity required.
• Excellent verbal and written communication and strong interviewing skills required.
• Detail oriented with strong planning/organizational skills and the ability to work independently as well as collaboratively.
• Enthusiastic communicator who enjoys engaging with individuals from diverse backgrounds in outreach and public settings.
• Comfortable engaging youth populations through targeted recruitment and outreach strategies.
• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Willing to regularly work some nights and weekends required.
• Strong personal code of ethics and integrity and previous experience maintaining confidential data/information.

Physical Demands

Stand Frequently; Walk Frequently; Sit Frequently; Handling/Fingering Occasionally; Reach Outward Occasionally; Reach Above Shoulder Occasionally; Climb, Crawl, Kneel, Bend Occasionally; Lift/C‑arry Occasionally – up to 50 lbs; Push/Pull Occasionally – up to 50 lbs; See Constantly.

Work Environment

• General office setting: indoors, temperature controlled (approx. 60%).
• Recruitment venues such as clinics, health fairs, events, clubs, and related locations in the Bay Area (approx. 40%).

EEOC Statement

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.