Job Details

Overview

The Product Team is a central part of the Brightidea organization, responsible for expressing the vision of the company through the product. We are a team of collaborative, respectful, thoughtful, creative, and driven people. We are passionate about building high quality products that create value for our customers and progress the company forward on our mission to create a world where the best ideas win.

About the Role

You are a practiced designer. It feels like you've been creating experiences all your life. These days, you tend to call yourself a Product Designer, because it encompasses UI, UX, visual design, information architecture, and design strategy. You are a master at turning an abstract assembly of user needs and product requirements into solutions with creativity and rigor, using software as your medium. You think in systems — the parts come together to make a whole, and you want that whole to be elegant, efficient, and delightful. Sometimes you consider the customer's experience with sales or marketing content because the customer experience starts before the product touchpoint.

Example Potential Projects:

• Build out onboarding and configuration setup wizard/experience for free trial users
• Review user behavior, competitors, and customer interviews to develop journey maps based on defined personas to educate us on new features and opportunities
• Wireframe and design new features and update existing elements, partnering closely with product and engineering (e.g., site navigation, new scorecard feature)

Key responsibilities include, but are not limited to:

• Work closely with Product Managers to drive projects from high level wireframes and clickstreams through to prototypes and pixel perfect implementations
• Drive design research studies to inform design decisions, including quantitative analysis, usability studies, and customer interviews
• Participate in design reviews, presenting work to teammates and stakeholders and critiquing peers' projects
• Document designs to support engineering efforts and collaborate with engineers to deliver delightful user experiences
• Contribute to the development and maintenance of our product style guide and design system, helping drive its evolution from atoms to molecules

What You Need to Succeed:

• Minimum of 5 years designing and shipping digital products, ideally in B2B or SaaS
• Expertise in end-to-end consumer experience, from journeys to wireframes to final prototypes
• Ability to understand the global impact of design decisions
• Proficiency with design tools for wireframing, mockups, and prototyping; Figma is a plus
• Willingness to be part of the change and evolution of the organization
• Strong communication skills to clearly express goals, decisions, and gather feedback
• Team player who is willing to roll up sleeves and contribute where needed
• Comfort navigating ambiguity and defining what to solve and what questions to answer to move forward
• Bachelor's degree with strong academic credentials

Background

Helping large companies innovate is vital to creating new jobs, igniting growth, and ensuring a prosperous future for billions. Brightidea has built a software platform to address these challenges and supports the Global R&D ecosystem.

Our Company & Culture

We are a tight-knit, entrepreneurial team of self-starters with a singular mission: to create a world where the best ideas win. We value humility, collaboration, and relentlessness, and we aim to be an inclusive, high-performing team that shapes the culture for long-term success. Brightidea believes that diverse teams generate more innovation and bigger ideas and does not discriminate. We welcome all qualified applicants.

Equal Opportunity Statement

Brightidea is an equal opportunity employer. We do not discriminate on the basis of protected status. We encourage applicants from all backgrounds to apply.