Job Details

Overview

Risk Operations Specialist | Underwriting at Ramp. Join to apply for the Risk Operations Specialist | Underwriting role at Ramp.

Responsibilities

• Develop and execute Ramp's risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
• Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
• Partner with product and engineering to build best-in-class risk tooling to increase operations efficiency
• Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
• Provide best-in-class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
• Weekend work is required for this role, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations
• Have the ability to grow, develop and learn in a fast-paced, start-up environment

What You Need

• Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
• Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
• Excellent written and verbal communication skills
• Strong background in customer support via email
• Investigative and critical thinking skills
• BA/BS from an accredited university

Nice-to-Haves

• Experience in high growth startups
• Experience building complex financial products
• Knowledge of SQL or Python
• Strong background in customer support via phone

Compensation

• For candidates located in NYC or SF, the pay range for this role is $80,800 - $140,700.
• For candidates located in all other locations, the pay range for this role is $72,700 - $126,600.

Benefits (for U.S.-based Full-time Employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF (as needed)
• Pet insurance

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other Notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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