Job Details

Clinical Associate Project Manager

Our mission is to improve health equity by expanding access to cancer precision medicine.

Trial Library, Inc. is a venture-backed startup founded in 2022 on a mission to advance equity in oncology clinical trials. We are a diverse team of experts who believe that health equity starts with patient and provider empowerment. We believe that inequities in clinical trial access need to be addressed creatively and intentionally. We believe that inclusive research environments can answer questions that improve health outcomes for all, not just the few who participate in clinical trials. We believe in the power of technology to disseminate high quality health information about clinical trials sustainably. We believe in the power of representation in online health communication.

As a Clinical Associate Project Manager, you will work closely with the Chief Executive Officer, Chief Product Officer, Director of Operations, Provider Customer Success Manager, and Ally Navigation team to support Study Sponsors on the Trial Library Platform. This is a remote position.

You will play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams (our customers). You will act as the main point of contact and manage relationships with study teams for activated clinical trials on the Trial Library platform. You will build strong relationships with sponsors with a focus on close collaboration with study teams to deliver timely reports and insights regarding Trial Library services.

Your Responsibilities

Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedback

Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary

Deliver timely reports and insights regarding Trial Library platform's services and performance for contracted clinical trials to sponsor study teams

Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting

Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services

Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings

Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations

Demonstrate rigor in being detail oriented in reporting obligations to study teams

Develop standardized pharma reporting procedures and best practices

Oversee all written documentation sent regarding performance metrics to study teams

Maintain up to date knowledge of Trial Library product offering for study teams

Your Qualifications

Excellent organizational and time management skills

Excellent communication skills, oral and written

Detail and process oriented

Minimum 5+ years of professional experience in oncology clinical research

Interact with internal and external customers with a high degree of professionalism

Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities

Demonstrate a bias towards action and seek to intervene before issues arise

Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes

Facilitate an analytical approach and use data to drive actions

Agile and willing to adapt quickly in order to achieve desired outcomes

Demonstrated ability to exercise autonomy in engagement of sponsors

Our Core Values

Ally is our favorite moniker

The most inclusive approach is worth the work

Celebrate measurable improvements in equity outcomes

Fearless advocates for diversity

Incentives matter to stakeholders choosing our products

Taking initiative is actually giving

We are accountable for the experience of patients and providers

Empathy and humility are the real dynamic duo

Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.