Job Details

Overview

Who are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge?

The Role

Working in our Engineering team with a US region focus, you'll be a Full Stack Software Engineer who will help create AI-powered solutions that transform clinical conversations into structured medical documentation, allowing clinicians to focus more on patient care and less on administrative tasks.

You thrive in dynamic environments and appreciate the collaborative, flat-structured work style we offer. You're interested in learning about the nuances of developing AI solutions for healthcare internationally.

What you'll do: As a valued team member, you'll help transform healthcare as you:

• Build delightful scribe experiences for clinical conversations, helping clinicians focus on their patients
• Collaborate with our AI/ML team to implement medical speech transcription and note generation capabilities.
• Work with APIs and services that power our transcription and note generation features.
• Contribute to systems that ensure accuracy and reliability in medical documentation generation.
• Help with performance improvements to enhance user experience in clinical settings.
• Learn about Heidi's overall architecture and adopting practices for creating reliable and maintainable systems.

What we'll look for

• 5+ years of professional software engineering experience, with strong skills in React and Typescript
• Experience working with, or theoretical knowledge of systems that integrate with ML/AI models
• Experience working with APIs, distributed systems, and cloud infrastructure.
• A growth mindset—you're eager to learn about reliability and performance.
• Bonus: Interest in healthcare, willingness to learn medical terminology, or curiosity about speech-to-text systems.

Attitude matters more than experience! If you are motivated, collaborative, and have talent for problem solving and building relationships, we want to hear from you.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever – Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
• Practice Ownership – Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
• Small Cuts Heal Faster – Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
• Make others better – Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us

• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!

Compensation Range: $110K – $135K