Job Details

• Lead and develop a large team of quality control specialists.
• Partner with delivery teams to interpret and improve customer requirements.
• Oversee day-to-day operations, including workload allocation and reporting insights.
• Establish and uphold scalable best practices.
• Drive initiatives that improve quality, efficiency, and customer satisfaction.
• Act as the ultimate bar-raiser for data quality, ensuring customers know Scale delivers the most trusted data in AI.

• A Bachelor's degree in Computer Science, Engineering, Operations, or a related field.
• 4+ years leading teams or scaling large operational/technical processes.
• Strong analytical and problem-solving skills (particularly in SQL) with attention to detail.
• Experience building systems, processes, and teams across multiple customer segments or product lines.
• A hands-on background in quality assurance, software development, or top-tier management consulting.
• Proven experience taking initiative in cross-functional technical environments.

• Master's degree in Computer Science, Engineering, Operations, or a related field.
• Experience in AI/ML services.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Salary range for this full-time position in San Francisco, New York, and Seattle: $128,000 - $160,000 USD.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide high-quality data and full-stack technologies that power leading models and help enterprises deploy AI applications.

Equal Employment Opportunity We are proud to be an inclusive and equal opportunity workplace. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or veteran status. We are committed to reasonable accommodations in the application process for applicants with disabilities. If you need assistance, please contact ...@scale.com.

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Voluntary disclosures We request voluntary self-identification of veteran status and disability for regulatory reporting. Providing this information is optional and will not affect your application.