Job Details

Overview

Head of Communications, United States at Synthesia. Lead the US communications strategy for the company's largest market, shape the narrative, deepen relationships with tier one media and AI thought leaders, guide product and launch communications, executive visibility, and issues/crisis response.

What you'll be doing

• Build the US communications strategy and calendar aligned to company objectives, product roadmap, and commercial milestones, positioning Synthesia as a leader in generative AI and the verticals/markets we operate in.
• Own media relations with top tier business, tech, and policy outlets; drive proactive storytelling, exclusives, briefing programs, and data-driven narratives.
• Lead executive communications for our CEO and other US-based leadership: speeches, op-eds, bylines, conference keynotes, and social presence; coach executives and manage speaker/awards pipeline.
• Lead product and launch communications (positioning, messaging, press materials, embargo programs, creator influencer outreach) in close partnership with Product and Marketing.
• Develop thought leadership and GTM communications: craft timely POVs on the enterprise AI video category and adjacent trends; leverage milestones such as funding rounds, product innovations, and customer stories.
• Serve as the communications lead for issues and crisis (policy, security, trust & safety); build playbooks, train spokespeople, and run red-teaming simulations.
• Measurement and insight: set KPIs (share of voice, message pull-through, quality of coverage, site traffic lift), run ongoing reporting, and optimize the function.
• Communicate Synthesia's approach to responsible AI and AI governance with clarity and transparency.

What you'll bring

• 10+ years in communications with meaningful in-house leadership experience at a high-growth tech company; B2B SaaS and/or AI experience strongly preferred.
• Proven track record building narratives that land across major outlets (e.g., WSJ, FT, Bloomberg, CNBC, The Information, Forbes, The Verge, Wired, NYT) and strong relationships with tech/business reporters.
• Experience working with creators and thought leaders in the generative AI space.
• Deep experience in issues and crisis communications (policy, safety, regulatory topics) with clear instincts on engagement.
• Exceptional writing: crisp messaging, compelling stories, and executive-ready materials (press notes, op-eds, keynote presentations).
• Strong leadership and experience working with cross-functional teams; ability to operate with urgency in a dynamic market.

At Synthesia we expect everyone to…

• Put the Customer First
• Own it & Go Direct
• Make the Journey Fun

The good stuff

In addition to being part of a great team, we offer a fun and innovative environment with:

• A competitive salary + stock options in our fast-growing Series D start-up.
• Paid parental leave
• 25 days of annual leave + public holidays + paid sick leave
• 401k Plan
• Fun culture with regular socials
• A brand new computer + monitor

Salary: $250,000. The final compensation package will be determined based on your experience, qualifications, and location.