Job Details

Overview

Operations and Strategic Projects Manager

MED-CORE-ADMIN-CHAIR • Full Time • 86598BR

The Department of Medicine (DOM) is seeking an innovative and resourceful operations and strategic projects manager to join its central administration team. This role serves as the operational manager for the central staff unit and is also responsible for advancing strategic initiatives in areas such as space, IT, and other high-level departmental priorities.

Responsibilities

• Provide day-to-day leadership for the central staff unit, including managing personnel actions (recruitment, compliance, performance, and retention) and developing team goals that support operational needs and staff development.
• Collaborate with the director of staff experience to foster engagement, develop staff, balance workloads across project and program managers, and ensure deadlines and quality standards.
• Directly manage projects as needed and serve as a backup for project managers in the Chair's Office.
• Develop and implement tools to enhance efficiency across divisions, standardize best practices, and act as the primary liaison for campus-wide operational initiatives.
• Lead special projects from conception to completion, engage stakeholders at all levels, and ensure successful delivery.
• Collect and analyze data to inform decision-making and produce presentations, training materials, FAQs, and data-driven reports for DOM leadership and divisions.
• Contribute to training curriculum and professional development resources for administrative officers across the department.
• Oversee space and facilities in collaboration with the manager of space, facilities and research initiatives; serve as departmental contact for divisional space needs, from allocation to long-term planning.
• Maintain up-to-date records of space utilization and support UCSF-wide space planning for campuses including Parnassus and Mission Bay.
• Lead IT solutions, including AI technologies and audio/ videoconferencing systems; devise creative solutions, manage budgets and deliverables, and develop proposals for evolving IT needs.
• Provide HR-related support for the central unit (job postings, recruiting, onboarding) and assist with training of administrative staff; provide temporary high-level administrative support to divisions as needed.
• Work independently to manage multiple projects with competing deadlines; demonstrate strong self-motivation, communications, and advanced project management skills.

Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training
• Minimum 6+ years of directly relevant experience
• Minimum 5+ years of lead/supervisor/manager experience
• Certified Project Manager (e.g., PMP, CSM, PMI-ACP, etc.)
• Advanced analytical/problem-solving skills
• Strong communication and interpersonal skills to engage all levels of staff and influence verbally and in writing
• Advanced affective skills including reflective practice, emotional intelligence, and trust-building for stakeholder relationships
• Advanced project management skills
• Ability to multi-task with demanding timeframes and maintain confidentiality
• Advanced knowledge of policy analysis techniques
• Competence in data analysis, reporting and delivery
• Advanced skills in short- and long-term strategic planning
• Experience in managing and motivating people; supervisory competency in performance management
• Understanding of academic medicine, scientific research processes, academic cycles, and compliance ecosystems
• Advanced knowledge of common computer applications (e.g., Microsoft Office Suite)

Preferred Qualifications

• Master's degree preferred
• Knowledge of laws/regulations related to health and safety for compliance in HR actions, technology & data governance, and space & facilities
• UCSF, healthcare, or university experience
• Experience coordinating and supervising complex, large-scale moves
• Facilities management experience in healthcare, research, or academic environments

License/Certification

• Certified Project Manager (e.g., PMP, CSM, PMI-ACP, etc.)

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health and are home to Nobel laureates who have advanced cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community that values professionalism, respect, integrity, diversity and excellence (PRIDE). UCSF is committed to equity, diversity, and providing a welcoming and inclusive environment. Details at diversity.ucsf.edu. Join us to contribute to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Location: San Francisco, CA • Campus: Parnassus Heights (SF) • Work Style: Hybrid • Shift: Days • Shift Length: 8 Hours • Additional Shift Details: M-F, 8am - 5pm; Hybrid, at least 1-2x a week on-site

Job Code and Payroll Title: 000547 ADMIN MGR 1

Job Category: Professional (Non-Clinical), Professional and Managerial • Bargaining Unit: 99 - Policy-Covered (No Bargaining Unit) • Employee Class: Career • Percentage: 100%

Department Description

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) at UCSF. The DOM has an annual budget of $726M across three sites with ~3,000 employees and trainees. The DOM comprises 22% of all UCSF faculty, 26% of the SOM's faculty, and 20% of the SOM budget. The DOM has consistently ranked among the top departments of medicine in the country.

Department/Employer Details

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