Job Details

We are seeking a results-driven Medical Omnichannel Strategic Excellence Leader to drive a transformative shift in how US Medical engages customers. This leadership role will develop and implement cutting-edge omnichannel capabilities and cultivate a culture of digital excellence. As a strong matrix leader, you will drive behavioral change across US Medical (600 employees) while compliantly collaborating closely across our Roche functions/partners. As a key leader on the Medical Business Activation cross-functional capability team, you set omnichannel capability priorities, ensuring the solutions built meet the needs of US Medical. Key Responsibilities. Increase Medical Customer Engagement with Omnichannel: Significantly enhance the quality, relevance, and impact of our medical interactions with healthcare professionals (HCPs), patients, and other key stakeholders across all touchpoints through the creation and adoption of digital medical capabilities. Shape Future Medical Capabilities...Medical, Director, Omni, Strategic, Leadership, Customer Experience, Technology