Job Details

Schedule: Monday-Friday, 9:00 am to 5:00 pm

Priority Application Deadline: Sunday, May 28, 2023, at 11:59 pm

About Hamilton Families: Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with programs designed to prevent homelessness, provide shelter and stability, return families to permanent housing, and support children's well-being. We operate across five sites in San Francisco and partner with organizations such as the Giants, Google, Salesforce, Twitter, Airbnb, government officials, and the wider Bay Area community. For more information, visit www.hamiltonfamilies.org.

Position Overview

Under the direction of the Chief Operating Officer, the Administration Manager plays a vital role in ensuring staff have the tools and resources needed to serve families effectively, while maintaining a safe and welcoming work environment. The ideal candidate is perceptive, creative, and organized, with strong leadership skills. Responsibilities include overseeing office operations, hiring, training, evaluating staff, developing policies, and improving procedures to maximize efficiency and reduce costs.

Primary Duties and Responsibilities

1. Streamlining administrative procedures and systems.
2. Facilitating effective communication within the organization.
3. Developing and improving administrative policies and procedures.
4. Managing inventory and procurement within budget constraints.
5. Handling contracts, negotiations, and vendor relationships.
6. Monitoring invoices, costs, and expenses for budget management.
7. Coordinating with IT, Facilities, and HR departments on relevant issues.
8. Supporting visitors and onboarding new hires.
9. Organizing office events and meetings.
10. Supervising administrative staff and supporting their performance development.
11. Ensuring compliance with policies and regulations.
12. Staying informed about organizational changes and business developments.
13. Engaging in professional development opportunities.
14. Performing other administrative projects as assigned.

Qualifications, Skills, and Abilities

• Degree in business administration or management experience with administrative systems and staff.
• Strong leadership, organizational, and resource management skills.
• Excellent problem-solving, communication, and interpersonal skills.
• Proficiency with MS Office, Dialpad, and Asana.
• Knowledge of budget planning, human resources, and customer service procedures.
• Ability to work with diverse backgrounds and low-tech staff.
• Critical thinking and decision-making skills.
• Self-motivated and able to lead projects or work in teams.
• Exceptional organizational and time-management skills.
• Excellent written and verbal communication skills.
• Flexibility to work varying hours, including outside business hours.
• Physical ability to perform essential functions, including lifting up to 50 pounds and climbing stairs.
• Valid CADL, clean DMV record, and willingness to travel locally.
• Post-offer requirements: criminal background check, fingerprinting, TB clearance.

About the Company

The Hamilton Shelter Program in the Tenderloin offers safe shelter, meals, and social services to families at high risk, supporting up to 50 families nightly for up to six months. Our Hamilton Transitional Housing supports up to 25 families in need.