Job Details

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of Whole Foods Market standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked, front-facing products, checking codes, rotating and removing out-of-date items.


• Stocks and cleans grocery shelves, bulk bins, frozen and dairy cases.


• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisors.


• Maintains back stock in good order.


• Assists with sampling program, keeping sample areas full, clean and appealing.


• Completes spoilage, sampling, temperature, and sweep worksheets as required.


• Assists with periodic inventory checks.


• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.


• Provides excellent customer service, addresses customer needs in a timely and effective manner, and models suggestive selling techniques; answers phones and pages promptly and courteously.


• Maximizes sales potential through proper procedures for prepping, storing, rotating, stocking, and merchandising product.


• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.


• Maintains a clean and sanitary working and shopping environment; keeps equipment in line with WFM cleanliness and safety standards.


• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.


• Immediately reports safety hazards and violations.


• Performs other duties as assigned by store, regional, or national leadership.

Job Skills

• Ability to sell proactively.


• Ability to learn basic knowledge of all products carried in the department.


• Ability to visually examine products for quality and freshness.


• Proactively reads labels and familiarizes oneself with various products.


• Ability to perform simple math (addition, subtraction, multiplication, and division).


• Strong to excellent communication skills and willingness to work as part of a team.


• Ability to deliver information clearly to fellow Team Members, customers, and vendors.


• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.


• Ability to follow directions and procedures; effective time management and organization skills.


• Passion for natural foods and the mission of Whole Foods Market.


• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.


• Understanding of and compliance with WFM quality goals.

Experience

• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.


• In an 8-hour work day: standing/walking 6-8 hours.


• Hand use: single grasping, fine manipulation, pushing and pulling.


• Work requires bending, twisting, squatting and reaching.


• Exposure to FDA approved cleaning chemicals.


• Exposure to temperatures: below 32F (freezing), 3240F (refrigerators), and above 90F.


• Ability to work in a wet and cold environment.


• Ability to work a flexible schedule including nights, weekends, and holidays as needed.


• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements develop as one progresses through job levels; duties required at a lower level may be required at higher levels as well. Promotions depend on business need and demonstrated qualifications.

The wage range for this position is $20.00-$29.73 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Eligibility for Whole Benefits is determined under the terms of the applicable plan at date of hire. For more information, visit the Whole Foods Market Careers site: careers.wholefoodsmarket.com/benefits.

New entry level Team Members who complete their first 90 days and remain employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote based on qualifications and business needs. We encourage candidates to apply via our site and be aware of potential fraudulent postings from other sites.