Job Details

Manager of Client Relations - Northwest

The Manager of Client Relations - Northwest is responsible for supporting the in-market strategy and execution of all in-store and virtual client events, with an emphasis on new and existing client activations and bespoke experiences, including High Jewelry events and all client gestures/gifting. Through extensive cross‑functional partnership, this individual will focus on assisting with the overall client relations strategy to achieve Tiffany's key results.

Key Responsibilities

• Work with Client Relations team and retail partners on executing all in‑store events for local market
• Develop new and creative ideas to animate stores in market (in‑store and virtually) during festive moments, product launches, High Jewelry events and other specific retail needs
• Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach
• Execute overarching client actions strategy
• Responsible for end‑to‑end strategy and execution of in‑store and virtual client activations and experiences while partnering with key stakeholders
• Work with production companies, agencies and vendors to support and execute client actions strategy
• Create and manage market client event calendar
• Manage market client actions budget; track and advise on ROI
• Support new product launches, High Jewelry road shows, and ad hoc product events
• Partner with merchandising and other corporate partners on event support and launch strategy

Qualifications

• 5+ years of event management experience
• Must be creative with a high taste level
• Strong written, verbal and presentation skills
• Ability to effectively manage a budget and support local initiatives
• Existing relationships with vendors/external partners
• Luxury industry experience highly preferred
• Previous experience in a client relations/client facing role

The hiring range for this position ranges from $122,485-172,920. The rate of pay offered will be dependent upon candidates' relevant skills and experience.