Job Details

Platform Engineer

  2025-10-27     Resolve AI     San Francisco,CA  
Description:

About Resolve AI

At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.

Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

What You'll Do

  • Design and implement critical infrastructure components, ensuring the systems are scalable, secure, and resilient.
  • Collaborate closely with product teams to understand infrastructure needs for customer-facing features and ensure the platform meets product demands.
  • Own infrastructure automation and orchestration, leveraging cloud-native technologies (e.g., AWS, Kubernetes) to drive efficiencies and reduce manual intervention.
  • Build higher-order abstractions freeing product teams from the low-level infrastructure details and accelerating product development.
  • Participate in on-call rotations, post-incident reviews, and other operational duties to ensure service delivery quality.
  • Contribute to a culture of continuous improvement and automation across infrastructure, deployment pipelines, and system monitoring.

What We're Looking For

  • 4+ years of relevant industry experience with a focus on infrastructure; Bachelor's degree, or 2+ years with a Master's degree.
  • Proven experience in building, scaling, and optimizing infrastructure for high-concurrency, high-availability environments.
  • Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of databases and messaging systems for secure, scalable cloud-native applications.
  • Skilled in automating infrastructure operations and enforcing security and compliance best practices.

Why Join Resolve AI?

  • Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
  • Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact.
  • Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.
  • Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.
  • Competitive Benefits: Competitive Pay Packages with full benefits including:
    • Equity with Early Exercise & QSBS Eligibility
    • Comprehensive Medical, Dental, and Vision Insurance
    • Monthly Housing Stipend
    • Flexible (Unlimited) Paid Time Off
    • Visa Sponsorship & Immigration Support
    • 401(k) Plan
    • Parental Leave
    • Discretionary Tech Benefit Stipend
    • Daily in-office Lunches and Dinners

Equal Opportunity

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Engineering and Information Technology

Industries

  • Software Development
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